Call Centre Consultant

Experienced Call Centre Manager is required for a manufacturing/automotive company to manage and build a high-performance Call Centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support. **Requirements**: Dip or Degree in Business Management 5 years management experience in a Call Centre environment Computer Literacy (MS...

KEY PERFORMANCE AREASThis position will be responsible for the following 4 Key Performance Areas: Financial KPA: Achieve agreed milestones on the Outbound campaigns while keeping expenses within budget. Customer KPA: To oversee customer interactions across multiple channels so that mandated service levels standards (SLAs within SOP) are maintained in order...

KEY PERFORMANCE AREASThis position will be responsible for the following 4 Key Performance Areas: Financial KPA: Achieve agreed milestones on the Outbound campaigns while keeping expenses within budget. Customer KPA: To oversee customer interactions across multiple channels so that mandated service levels standards (SLAs within SOP) are maintained in order...

Senior Call Centre Manager Elandsfontein, Gauteng R65 000 to R69 000 CTC We are seeking a Call Centre Manager to lead our high-performance team of Customer Liaison Officers (CLOs). This role focuses on delivering exceptional inbound and outbound CRM support to internal and external stakeholders. Key responsibilities include monitoring daily operations,...

KEY PERFORMANCE AREAS This position will be responsible for the following 4 Key Performance Areas: Financial KPA: Achieve agreed milestones on the Outbound campaigns while keeping expenses within budget. Customer KPA: To oversee customer interactions across multiple channels so that mandated service levels standards (SLAs within SOP) are maintained in...

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it...

AUTOMOTIVE AND TYRE INDUSTRYMatric / Senior CertificateSales & Service Centre experience of 12 months advantageousTyre Industry experience of 12 months advantageousRetail experience of 6 months advantageousSalesforce experience advantageousSage Evolution experience advantageousIntermediate Microsoft Office skills

AUTOMOTIVE AND TYRE INDUSTRY Matric / Senior Certificate Sales & Service Centre experience of 12 months advantageous Tyre Industry experience of 12 months advantageous Retail experience of 6 months advantageous Salesforce experience advantageous Sage Evolution experience advantageous Intermediate Microsoft Office skills

Company Description KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life. Its head office is based in Germiston with...

Our client is in the retail industry and has an opportunity for an Outbound Campaign Consultant. **Requirements**: - Sales confidence when dealing with others is a must. - Be sales driven by being enthusiastic, ambitious and optimistic. - Continuously be on the lookout for new opportunities. - Minimum of 3 years Outbound, Cold calling experience. - Must...

Our client in the retail industry has an opportunity for a Telesales consultant. **Requirements**: - Matric or relevant clerk order experience. - Stationery experience / Optiplan knowledge. - Order taking and ordering process. - Good negotiation, communication and intrapersonal skills. - Clear phone talking experience. - Prepared to work flexible hours. -...

**JOB PURPOSE - must be fluent in French or Portuguese or Swahili** To maximize sales in order to meet monthly sales and development targets within an agreed territory Build solid Customer relationships to ensure Customer retention. - **Key performance areas** Maximise Sales in agreed territory Develop & grow market share and identify new market...

About UsHlabahlosile is a renowned organization in the automotive and tyre industry.Job OverviewWe are seeking a skilled Sales & Service Centre Intermediate Consultant (Call Center) to join our team.Job DescriptionThis role involves providing exceptional customer service, sales, and technical support to clients. The ideal candidate will have excellent...

Our client in the retail industry has an opportunity for an Order Clerk Consultant. **Requirements**: - Matric or relevant clerk order experience. - Stationery experience. - Order taking experience. - Good communication and negotiation skills. - Good and clear call speaking manner. - Be able to work flexible hours. - Be able to work in a team. - Have...

Auto Pedigree is looking for an experienced Service Centre Manager based at our Germiston Branch. This position is an ideal opportunity for someone eager to make use of their leadership and business acumen, and operations management experience to drive the achievement of branch performance targets and advance Auto Pedigree's business interests in the...

The primary purpose of this role is to sell the MIT product portfolio by proactively and reactively offering products to customers thereby contributing effectively and efficiently to the MIT sales process. 1. Sales - Service the call center for sales purposes (includes but not limited to sales orders, quotations, etc.) - Proactively sales - sell and promote...

Grade 12 essential - Computer literate MS Office - 1 year previous call centre experience - Previous pathology laboratory experience will be an advantage - Establishing and maintaining good customer relationships - Self motivated person with well developed interpersonal skills - Ability to identify and meet customer needs - Written and communication skills -...

The primary purpose of this role is to sell the MIT product portfolio by proactively and reactively offering products to customers thereby contributing effectively and efficiently to the MIT sales process. 1. Sales - Service the call center for sales purposes (includes but not limited to sales orders, quotations, etc.) - Proactively sales - sell and promote...

As a key member of the ICT Engage team, you will play a crucial role in driving customer experience excellence and ensuring operational efficiency within our Sales & Service Centre. This is an exciting opportunity to leverage your leadership skills and expertise in customer service management.Job DescriptionThe ideal candidate will possess strong analytical...

**Key Performance Area**: - Repairing, service and maintain IC and Electrical forklifts on customer sites and Workshop - Complete job cards - Communicate with Managers, Call Centre, and Customer - Housekeeping, clean-up of all maintenance areas/work areas daily. - Assisting with other general maintenance activities. - Travelling required to service and...