Branch Manager

4 weeks ago


Bloemfontein, South Africa Mirna Butler Recruitment Full time

Our client is looking for a motivated and experienced Branch Manager. This key leadership role is responsible for driving store performance, ensuring operational excellence, and leading a high-performing team. The ideal candidate will have a proven track record in retail management, strong business acumen, and a passion for customer service.

Candidates who meet the below minimum requirements are invited to apply.

Minimum Requirements

  • Matric
  • Proven experience as a Branch Manager, Store Manager, or similar retail leadership role
  • Strong understanding of retail operations, including inventory management, staffing, and sales target
  • Excellent leadership and people management skills, with the ability to motivate and develop teams
  • Outstanding customer service skills, with the ability to resolve conflicts and address customer concerns
  • Strong organizational, problem-solving, and decision-making abilities
  • Ability to analyze performance data and implement strategies for improvement
  • A solid understanding of health and safety regulations and retail standards
  • Flexibility to work weekends, holidays, and evenings as needed

Key Responsibilities:

  • Oversee daily operations of the branch, ensuring smooth and efficient functioning.
  • Lead, inspire, and develop a team of sales associates, supervisors, and support staff.
  • Drive sales growth and achieve branch revenue targets.
  • Implement merchandising strategies and ensure products are displayed according to company guidelines.
  • Manage inventory levels, ordering, and stock control to optimize sales and reduce waste.
  • Ensure outstanding customer service and resolve any escalated customer issues effectively.
  • Maintain high standards of branch presentation, cleanliness, and health & safety compliance.
  • Analyze branch performance data and create action plans for continuous improvement.
  • Report to senior management, providing regular updates on branch performance and key metrics.
  • Manage branch expenses, budgets, and profitability, ensuring cost-effective operations.

IMPORTANT:

  • Applications close 6 December 2024
  • If you do not receive feedback within 14 days, your application is unsuccessful
  • Only applications submitted via the Ditto Jobs platform will be considered
  • Only candidates who meet all our client's minimum requirements will be contacted

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