IT Support Assoc II
2 weeks ago
- Jobs by Location
- Job by industries
Key job responsibilities
- Preparation, allocation, and maintenance of IT equipment throughout the Warehouse for both internal use and shipment to internal customers. This includes imaging and setup of devices, troubleshooting of all IT related equipment such as PCs, mobile devices, thin clients, printers and other end user devices
- Effectively communicate with customers regarding status of repairs. Ensures that customer's questions are answered and they are satisfied with work completed
- Diagnose and troubleshoot hardware, imaging system, and network problems. Identify the appropriate escalation resources, test proposed fixes and follow up to ensure the problem has been resolved
- Follow all standard operating procedures (SOP) and policies through the effective use of knowledge management
- Responsible for small projects within the Warehouse. Work within a small team, coordinating activities and supporting multiple concurrent goals
BASIC QUALIFICATIONS
- One or more years' experience supporting operating systems (Windows, Macintosh or Linux)
- Proficiency supporting office productivity applications ( Outlook, Word, and Excel)
- Experience with PC imaging
- Experience with hardware troubleshooting
- Experience with IT Asset management and inventory management
- English language skills
PREFERRED QUALIFICATIONS
- Ability to identify and proactively resolve or escalate issues
- Experience using a trouble ticket management system
- Experience with basic scripting and process automation.
- Ability to manage multiple customer requests simultaneously
- One or more years' experience in Service Desk environment
- Ability to work both independently and within a team environment
- Diploma or certification in Computer Science or related field
- ICT jobs
-
It Support Assoc Ii
6 days ago
Cape Town, Western Cape, South Africa Amazon Full timeAmazon is seeking motivated and hardworking individuals to fill an IT Support Technician position for our IT Warehouse.This role supports IT Offices providing asset replenishment and procedural support.The successful IT Support Technician will be responsible for utilizing their skills to prepare hardware and provide assistance to the operations team in...
-
It Support Assoc Ii
7 days ago
Cape Town, Western Cape, South Africa Mygwork - Lgbtq+ Business Community Full timeAs a Systems Specialist, you will be an integral part of our team, working closely with experienced professionals to ensure the optimal configuration, integration, and ongoing maintenance of financial and operational software systems for clients. This position offers a unique opportunity to expand your skill set, dive into diverse business processes, and...
-
HR Administrator II
2 weeks ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeHR Administrator II - UPD Cape Town (Fixed Term Contract role)Listing reference: click_018154Listing status: OnlineApply by: 15 October 2024Position summaryIndustry: Wholesale & Retail TradeJob category: HR AdministrationLocation: Cape TownContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionWe are looking to recruit a HR Administrator...
-
Senior Software Engineer II
16 hours ago
Cape Town, Western Cape, South Africa LexisNexis Risk Solutions Full timeSenior Software Engineer II page is loadedSenior Software Engineer IIApply locations Cape Town Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R87481Ready to take your DevOps skills to the next level? Join us and work on cutting-edge Azure solutions. Apply todayPassionate about Azure and automation? Be part of a team that...
-
IT Systems Analyst II
1 week ago
Cape Town, Western Cape, South Africa Paracon Full timeParacon City of Cape Town, Western Cape, South AfricaIT Systems Analyst II - IT LogisticsOur esteemed client in the retail sector in South Africa is looking for an IT Systems Analyst II - IT Logistics on a 12 months contract.The IT Systems Analyst is required to translate business requirements into quality systems solutions and ensure optimal systems...
-
Cloud Infrastructure Specialist
1 day ago
Cape Town, Western Cape, South Africa Datafin IT Recruitment Full timeA leading cloud Contact Center and CRM solutions provider in Southern Africa is seeking a skilled Infrastructure Engineer to maintain and expand its cloud infrastructure. This role involves designing, testing, managing security, and providing second-line support for our systems.The ideal candidate will have a National Diploma in Information Technology or...
-
IT Support Specialist II
6 days ago
Cape Town, Western Cape, South Africa Amazon Full timeAs a key member of the Amazon IT team, you will play a critical role in providing top-notch technical support to our warehouse operations. Your primary responsibility will be to troubleshoot and resolve technical issues with hardware and software, ensuring that our employees have the tools they need to succeed.Your expertise will include preparing and...
-
Category Buyer II
1 week ago
Cape Town, Western Cape, South Africa Clicks Group Full timeWe have an exciting opportunity for a Category Buyer II within our Beauty team. This role will report into the Portfolio Manager and will be based at our Head Office in Cape Town.Job Purpose:To execute the category strategy in order to achieve and exceed the category financial targets through rapidly accelerating category depth, strengthen pricing strategy...
-
Arabic/English Technical Support Specialist II
2 weeks ago
Cape Town, Western Cape, South Africa PartnerHero Full timeRole DetailsContract Duration: PermanentTraining Schedule: Monday to Friday, schedule range between 6:00 am to 4:00 pmWork Schedule: Monday to Friday, schedule range between 6:00 am to 4:00 pmWork Type and Location: South Africa, remoteExpected Start Date: April 17th, 2025About UsWe connect talented people globally with innovative companies who want to...
-
Senior Software Engineer II
17 hours ago
Cape Town, Western Cape, South Africa LexisNexis Full timeSenior Devops Engineer IIReady to take your DevOps skills to the next level? Join us and work on cutting-edge Azure solutions. Apply todayPassionate about Azure and automation? Be part of a team that builds secure, scalable infrastructure.About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees...
-
Global EV Charging Support Specialist
4 days ago
Cape Town, Western Cape, South Africa PartnerHero Full timeJob DescriptionWe are seeking an experienced Technical Support Specialist II to join our team. As a key member of our support team, you will be responsible for providing first and second-line technical support to our customers, partners, and consultants.Your Key Responsibilities:Diagnose hardware, software, and network issues related to EV charging stations,...
-
Category Buyer II
2 weeks ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: Cape TownContract: PermanentRemuneration: Market RelatedEE position: YesAbout our companyClicks GroupIntroductionWe have an exciting opportunity for a Category Buyer II within our Beauty team. This role will report into the Portfolio Manager and will be based at our Head Office in Cape...
-
Category Buyer II
2 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: Cape TownContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionWe have an exciting opportunity for a Category Buyer II within our Beauty team. This role will report into the Portfolio Manager and will be based at our Head Office in Cape Town.Job Purpose:To...
-
Technical Support Expert
6 days ago
Cape Town, Western Cape, South Africa Guardrisk Full timeAbout UsWe connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.The RoleThis Technical Support Specialist II role is designed to provide...
-
Customer Support Professional
6 days ago
Cape Town, Western Cape, South Africa Guardrisk Full timeAbout PartnerHeroPartnerHero connects talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.The Job DescriptionThis Technical Support Specialist II...
-
Support Engineer
7 days ago
Cape Town, Western Cape, South Africa Recru-it Full timeThis position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field...
-
IT Support Engineer
7 days ago
Cape Town, Western Cape, South Africa Recru-it Full timeAbout the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Recru-it. As a key member of our IT department, you will play a critical role in maintaining and improving our company's IT infrastructure.Responsibilities:Diagnose and resolve technical issues efficiently.Provide support to end-users and collaborate with other IT...
-
Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Recru-it Full timeWe are seeking a highly skilled Support Engineer to join our team at Recru-it. This is an exciting opportunity for individuals who thrive in technical environments and have strong interpersonal skills.Job Summary:This role involves providing expert support to customers in the field, troubleshooting complex issues, and collaborating with infrastructure and...
-
Technical Support Specialist
1 day ago
Cape Town, Western Cape, South Africa Recru-it Full timeAbout the Role: Recru-it is seeking a highly skilled and customer-focused 1st Line Engineer to join our IT support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring timely resolution of issues, and maintaining accurate records of all interactions.">About You: To be successful in...
-
Software Developer II
2 weeks ago
Cape Town, Western Cape, South Africa The Personnel Corporation Full timeCape Town, South Africa | Posted on 07/04/2024The Personnel Corporation is a HR Consultancy situated in Cape Town, South Africa that provides end-to-end easy to implement people solutions to small and medium-sized businesses, right through to large multinational enterprises, nationwide.Job DescriptionJob Overview:As a Software Developer II (Full Stack), you...