SAP CRM Consultant

1 week ago

Richards Bay, South Africa Norrin Radd (Pty) Ltd Full time

SAP CRM Consultant

Role Overview

We are looking for a motivated Junior SAP CRM Functional Consultant to join our dynamic team. In this role, the successful candidate will assist with the support of SAP Customer Relationship Management (CRM) solutions, working closely with the Senior Consultant to maintain and enhance our clients' customer engagement strategies. This position offers a unique opportunity to learn and grow within the SAP ecosystem while contributing to a high-impact project.

Responsibilities

Assist in the configuration and customization of SAP CRM solutions to meet client requirements
Support the gathering and analysis of business requirements through workshops and meetings
Collaborate with cross-functional teams to ensure seamless integration of SAP CRM with other SAP modules
Participate in testing activities, including unit testing and user acceptance testing, to validate system functionality
Provide support and troubleshooting for clients to enhance user experience
Document processes, configurations, and lessons learned to facilitate knowledge sharing

Required:

3-5 years of experience in SAP CRM or related fields
Basic understanding of CRM processes and best practices
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Based on site in Richards Bay

Preferred:

Familiarity with SAP solutions and technologies
Experience with conducting workshops or training sessions
Technical Skills and Relevant Technologies
Basic experience with SAP CRM configuration and customization
Understanding of integration points with other SAP modules like SAP S/4HANA
Familiarity with data migration tools and techniques
Strong desire to learn and grow within the SAP landscape
Ability to work collaboratively in a team-oriented environment
Proactive approach to problem-solving with a focus on continuous improvement
Adaptability to change and resilience in fast-paced settings

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