Dispatch Coordinator

3 weeks ago


Cape Town, South Africa Persona Staff Full time
Duties & Responsibilities:
  • Organise and communicate with the bulk and local outsource deliveries.
  • Communicate with customers regarding orders, late deliveries, and ETAâs.
  • Ensure that the documentation for transportation and deliveries are complete and filed.
  • Handling of customer queries.
  • Contact customers with the roadmap, directions and contact details.
  • Preparation of waybills for bulk and local outsource deliveries.
  • Assist customers with collections and deliveries.
  • Check the stock to assist the pickers and escalate any discrepancies to management.
  • Organise with customers for the transportation of returns and credits.
  • Support with the picking, packing and stock counts when required.
  • Take part in HSE activities, housekeeping, and reporting.
Requirements:
  • Matric certificate.
  • 3+ years in a similar role.
  • Must have good communication skills in English and Afrikaans.
  • Valid forklift license and experience driving a forklift.
  • Drivers license.
  • Computer literate and proficient on ERP systems.
  • SAP experience.
  • Ability to work independently and within a team.
  • Problem solving and organizational skills.
 

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