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Salesforce Developer

2 months ago

Cape Town, South Africa Collinson Full time


Our purpose at Collinson is to create the worlds most valued travel ecosystem. We have a richheritage across global loyalty and benefits that has seen us ranked as one of the UKs highgrowth companies. We use our expertise and products to craft customer experiences which enable some of the worlds bestknown brands to acquire engage and retain the most demanding and choice rich customers.

Our Loyalty Services division helps organisations from across the globe to design build and operate loyalty programmes. On behalf of our Loyalty Services clients our client services teams work closely with colleagues from other Collinson departments including our Business Solutions Professional Services and Product and Innovations teams to create loyalty ecosystems that create real value for our clients and for programme members.

We are a privatelyowned entrepreneurial business with about 1800 passionate people working in 17 locations worldwide. Our solutions include Priority Pass the worlds best known airport experiences programme as well as our loyalty products where we partner with salesforce while we are also the trusted partner behind many of the leading financial services airline and hotel brands reward programmes and loyalty initiatives.

Purpose of the job

As a Salesforce Developer you will play a pivotal role in architecting developing and optimizing our advanced CRM solutions with a strong emphasis on Salesforce Loyalty Management Interaction Studio and Marketing Cloud platforms. Collaborating closely with the Solution Architect you will lead the technical design and implementation of Salesforce solutions that enhance customer engagement loyalty and operational efficiency.

This role demands a deep technical knowledge a strategic mindset and the ability to mentor junior developers.

Key Responsibilities

Advanced Salesforce Development:

Lead the development and customization of complex Salesforce solutions focusing on Loyalty Management Interaction Studio and Marketing Cloud. Utilize advanced Apex Lightning Web Components and Aura to extend Salesforce capabilities

Technical Leadership:

Collaborate with Solution/Technical Architects to define and implement technical strategies for Salesforce solutions ensuring alignment with business goals and technical standards. Guide the development team through complex coding challenges and architectural decisions.

Solution Design and Architecture:

Architect scalable maintainable and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs. Ensure solutions are optimally integrated with existing enterprise architecture.

Integration and Data Strategy:

Design and implement robust integration patterns between Salesforce and external systems focusing on data consistency security and performance. Lead the development of data models and governance practices within Salesforce.

Performance Optimization:

Monitor analyze and optimize the performance of Salesforce solutions ensuring they operate at peak efficiency and meet scalability demands. Mentorship and Leadership: Mentor junior Salesforce developers and engineers promoting best practices in coding configuration and continuous integration/delivery. Foster a culture of excellence and innovation within the team.

Advanced Problem Solving:

Tackle complex technical issues providing expertlevel troubleshooting root cause analysis and solution implementation.

Continuous Learning and Innovation:

Keep abreast of the latest Salesforce features technologies and best practices. Advocate for the adoption of new tools and technologies that can enhance business outcomes.

Knowledge skills and experience required

Required Skills and Qualifications:

3 years of experience in Salesforce development with a proven track record in Salesforce Loyalty Management Interaction Studio and Marketing Cloud.

Lightning App builder experience

3 years of experience with JavaScript

Experience with Apex and the Lightning Web Component Framework is a must.

Experience with Apex REST APIs development (Apex Web Services)

Advanced knowledge of Salesforce Tooling and Metadata.

Demonstrated experience in architecting and implementing complex Salesforce integrations and customizations.

Strong foundation in CRM principles data modelling and software architecture.

Salesforce Developer Certification (Platform Developer I/II) and any relevant advanced certifications.

Exceptional analytical problemsolving and project management skills.

Excellent communication and leadership abilities with a track record of mentoring developers.

Preferred Skills:

Degree in Computer Science Software Engineering or related field.

Experience with Salesforce B2B and B2C solutions.

Knowledge of Agile and Scrum methodologies.

Familiarity with CI/CD tools and Salesforce DX.

Experience in frontend technologies (HTML CSS JavaScript) for custom UI solutions.