Implementation Specialist

4 weeks ago

City of Cape Town Metropolitan Municipality, South Africa Capitec Bank Full time
Job title : Implementation SpecialistJob Location : Western Cape, Cape TownDeadline : March 17, 2025Quick Recommended Links
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What you will be doing:

  • Analyse business needs and what's already in place to find spots where tech can make processes smoother.
  • Keep an eye on project timelines, resources, and money when working with partners or bringing in new systems.
  • Document current processes and how systems work together, then come up with and put into action solutions that offer enhancements.
  • Create documentation and materials to help with implementation and provide training and support to make sure the new systems or services are used effectively.
  • Keep stakeholders updated on project progress and management.
  • Perform post-implementation reviews to see how well it went and find areas for improvement.
  • Stay in the loop about product advancements and updates, sharing relevant updates with the business to boost overall understanding.
  • Monitor, troubleshoot, and fix issues to make sure the system is running smoothly and users are happy.

What our client is looking for:

  • A relevant tertiary qualification would be beneficial (Information Technology, Computer Science, etc.).
  • 5+ years working in System Integration and/or Technical Project Management, with experience in API integrations and software implementations.
  • You're a problem-solver and can analyze business needs.
  • You can communicate and work well with others, both inside and outside the company.
  • Experience working with big data using tools like SQL.
  • You've used project management tools (Jira, Asana, etc.) and CRM software (Salesforce).
  • You can use tech solutions to solve business problems and make processes better.

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