Relationship Manager- Alliance Banking

5 days ago


Johannesburg, Gauteng, South Africa Access Bank Full time
Job title : Relationship Manager- Alliance BankingJob Location : Gauteng, JohannesburgDeadline : April 18, 2025Quick Recommended Links
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REVENUE GENERATION, MEASURED AS INCOME VERSUS BUDGET

  • Maintain primary ownership of Alliance Partner portfolio (retention and growth)
  • Ensure a long-term sustainable relationship with solution-based selling to existing alliance partners

COST MANAGEMENT, MEASURED AS COSTS VERSUS BUDGET

  • Ensure all relevant costs for recovery are provided for
  • Ensure that costs are adequately contained

RELATIONSHIP MANAGEMENT

  • Actively develop strong client relations
  • Conduct regular partner visits and facilitate Alliance Partner MANCO'
  • Provide comprehensive call report for distribution to relevant stakeholders
  • Ensure effective on-boarding and complete end to end deliver
  • Manage client complaints and related processes
  • Take overall accountability for service delivery by enabling seamless Back Office function
  • Stay abreast of new industry developments, alliance partner and competitor market position

COMPLIANCE AND RISK ASSESSMENT

  • Ensure that alliance banking and its partners adhere to the Banks policies and procedures and ensure the overall hygiene and compliance of these relationships
  • Take ultimate ownership of the alliance partners risk management processes
  • Ensure that assessments and reviews are done timeously and any adverse requirements or findings are dealt with appropriately

NEW BUSINESS DEVELOPMENT

  • Pro-actively drive cross-selling in conjunction with payments, leveraged distribution partner ecosystem and forex
  • New product lines or distribution networks
  • New co-branded relationships

PEOPLE MANAGEMENT

  • Manage and develop direct and indirect reports involved in the operational management of alliance banking activities.
  • Strong partnering skills to indirectly manage output from partners and colleagues in support of the alliance banking function.

Requirements

ACADEMIC KNOWLEDGE

  • Minimum of a 3-year business degree

WORK EXPERIENCE

  • Minimum of 10 years general banking experience
  • Minimum of 5 years general banking experience at a management level
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