Team Coach

Our client a Global Tech firm is seeking an Agile Coach to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates, exposure and an excellent working environment. As an Agile Coach, you'll support the business in adopting agile methodologies and design thinking. You will be responsible for coaching the team to...

**About Virtuoso Digital Agency**:Virtuoso Digital Agency is a renowned and innovative digital marketing agency that empowers businesses to excel in the digital landscape. We believe that true success stems from a harmonious balance of mind, body, and spirit. In line with this philosophy, we are thrilled to announce our exclusive transformational retreats...

**Reporting to**: Operations Executive - Achieve the team's daily, weekly and monthly performance targets. - Manage and track collections performance hourly, daily and weekly and ensure necessary actions are taken to meet business objectives (targets) - Establish and maintain productivity standards and targets in line with departmental requirements. Identify...

**Job Summary**: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy for the various products that are sold through the sales executives and call center agents based on a sales script. The team leader is responsible for the motivation of the team, driving the sales targets and ensuring conversion of leads...

**Business Unit**:Discovery Bank**Function**:Banking**Date**:28 Nov 2024**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and...

**Key performance area**: **1. Management of agents** - Ensure action taken place as per client requirement. - Serve as a conduit between the call centre management and agents. - Ensure agents adherence to policies for attendance, established procedures and company protocols. - Assist in the formulation of targets for individuals and teams. - Prepare...

**Key Responsibilities** - Lead and manage the IT Service Desk Team, including recruitment, training, and performance management. - Provide guidance, coaching, and mentorship to team members while fostering a collaborative, customer-focused culture. - Drive change management initiatives, including the implementation of new technologies and their impact on...

Technology Team Lead required in Gauteng on a Hybrid basis to provide direction to and lead IT teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the operations. Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in...

THIS POSITION IS FOR JANUARY 2025. INTERVIEWS WILL BE HELD THIS YEAR > Blue Mercury is seeking a Sales and Product Trainer for Discovery Life and Discovery Insure campaigns, these campaigns have been running for over a decade. We are at a platinum level at discovery as our company has launched these campaigns for discovery since 2010 and 2012. We also...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

**Business Unit**:Discovery Bank **Function**:Risk Management **Date**:17 Jan 2025 **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...

**Business Unit**:Discovery Connect **Function**:Management **Date**:15 Jan 2025 Key purpose To lead, manage and guide a team of Telesales short-term consultants to reach required targets. To facilitate any necessary course of action to achieve this purpose. Key Outputs Leading and managing a team of Telesales short-term agents Inspire, coaching, and...

**Main purpose of the job** To support the business in driving the design, build and execution of the customer segment strategy and value propositions to achieve the business objective of targeted market share, profitability growth and a best-in-class client experience. **Client Engagement**: - Execute on the vision and overall customer segment strategy -...

**Team Leader Insurance Call Centre** OneSpark, a long-term insurance provider, backed by global insurance giants is seeking an extremely talented Sales Team leader to help build, implement and optimize the current call centre infrastructure. We’re looking for a highly driven individual to join our team to supervise and support the day-to-day management...

**About Company** We are a JSE-listed company that sells innovative technology for mobile commerce to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our...

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:2 Oct 2024**About Discovery Connect** - People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a...

Job Summary: The Training and QA Manager will be responsible for developing and overseeing training programs that enhance the skills and performance of employees. This role also involves managing the quality assurance processes to ensure that products or services meet the organization's standards and customer expectations. The Training and QA Manager will...

**MAIN DUTIES AND RESPONSIBILITIES**: **Financial / Shareholder Returns** - Ensure financial soundness of all credit submissions. - Transactions aligned to the R-CTFL Master plan 2030 **Internal / Operational Processes** Designing and negotiating the financial and legal relationship between the client and IDC for the specific deal. - Risk identification...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary As...

Purpose MAIN DUTIES AND RESPONSIBILITIES Financial / Shareholder Returns - Ensure financial soundness of all credit submissions. Internal / Operational Processes - Designing and negotiating the financial and legal relationship between the client and IDC for the specific deal. - Risk identification and mitigation - Deal optimization - ensuring that the...