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Store Supervisor

2 months ago

Sandton, South Africa Future Careers Full time

The Store Supervisor will oversee daily store operations, manage and motivate the sales team, and ensure an outstanding customer experience. You will play a key role in maintaining store standards, achieving sales targets, and fostering a positive and productive work environment.

Key Responsibilities:

  • Team Leadership: Supervise and motivate store staff, providing training and support to ensure exceptional customer service and sales performance.
  • Customer Experience: Ensure a high level of customer satisfaction through excellent service, addressing customer inquiries and resolving issues promptly.
  • Sales Performance: Drive sales and achieve targets by implementing effective sales strategies and promotional activities.
  • Visual Merchandising: Maintain and enhance store presentation, including visual merchandising and ensuring that displays are appealing and on-brand.
  • Inventory Management: Oversee stock levels, manage inventory replenishment, and ensure accurate stock control and reporting.
  • Operational Efficiency: Ensure smooth store operations, including opening and closing procedures, cash handling, and adherence to company policies and procedures.
  • Team Development: Conduct regular performance reviews, provide constructive feedback, and support staff development and career growth.