IT Support Technician
3 weeks ago
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- Job by industries
Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network-related issues.
- Maintain and manage internal IT infrastructure, including servers, networks, and security systems.
- Install, configure, and update workstations, laptops, and other IT equipment.
- Assist in the deployment and management of IT policies and procedures.
- Support internal teams with software applications and technical queries.
- Collaborate with vendors and service providers for hardware/software procurement and maintenance.
- Maintain accurate documentation of IT assets, configurations, and support logs.
- Implementing & Support of MS Office products and Microsoft 365 incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
- Supporting the videoconferencing facility, projectors
- Installation and Support of Network & Local Printers
- Design and install well-functioning computer networks, connections and cabling.
- Inspect LAN infrastructure and fix minor or major problems/bugs.
- Install and maintain VoIP software.
- Test and configure software and maintain and repair hardware and peripheral devices.
- Organize and schedule installations and maintenance without deterring others from completing their own work.
Requirements:
- National Senior Certificate
- ompleted relevant tertiary IT qualification – beneficial
- Completed A+ / N+
- 2-4 years of experience in IT support, network administration, or system maintenance.
Skills:
- All Windows related packages and programs
- Understanding switches, network cabling, patching, WIFI
- Understanding network printing
- Understanding ADSL lines, routers, and modems
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