Systems & IT Support Technician
2 weeks ago
- Jobs by Location
- Job by industries
Job Purpose:
- To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning of such services, with appropriate maintenance and data analytics on performance and use. Provide internal technical support and occasional client-facing support as well.
Minimum education (essential):
- Matric
Minimum education (desirable):
- A+ or equivalent technical qualification
- N+ or equivalent technical qualification
- MCSE, or similar
Minimum applicable experience (years):
- 1 - 3 years
Required nature of experience:
- Setup, configuration and troubleshooting of desktop/notebook hardware and software
- Supporting standard end user applications
- Supporting printers and print services
- Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.)
- Cloud Service Support
- Ability to perform basic repairs on laptops, desktops and some peripherals
Skills and Knowledge (essential):
- Microsoft Windows 7, 8, 10
- Microsoft Office 2010 - 2016, 365
- Mac OS
- Remote Desktop Support
- Networking diagnostics
- Wired and Wireless Networking
- Printer Troubleshooting
- Gmail and GSuite support
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