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JR 418708 - Operations Assistant

2 months ago

Johannesburg, South Africa Professional Career Services Full time
Employer Description

Inbound tour operator in JHB North.

Job Description
  • Personal assistant & co-ordinator to 4 senior Directors and Managers
  • Assistance with booking of flights, developing itineraries and arranging logistics for staff travel
  • Assist the JHB procurement and logistics team
  • Updating of agent manuals
  • Involvement in Capex procurement including budgeting process
  • Internal newsletter creation and distribution twice a month
  • Co-ordination of information between the operations in camp and reservations
  • Assistance with Guest complaints and feedback when Guest Relations employee on leave/off
  • General assistance to the operations team
  • General admin i.e. booking of flights, POs, invoices etc.
  • New projects installations, co-ordination, arranging logistics
  • Assisting with hosting arrangements when Global staff travel to JHB/CPT
  • Assistance with presentations
  • Co-ordination of guide exams
  • Co-ordination of guide training
  • Compiling of reports, data logbooks or any expedition related queries from the VP of Expeditions
  • Assistance with ad-hoc projects
  • Assistance with ad-hoc admin tasks
  • Travel may be required
Qualifications

Relevant hospitality/travel qualification or similar.

Skills

2 years Operational assistant experience in the hospitality industry. Must have a good understanding of game lodge operations. The ideal candidate would have worked within a similar role in a game lodge environment. A strong working knowledge of Microsoft Excel. Procurement, Logistics, and transportation processes. Strong administrative and organizational skills. Excellent verbal and written communications skills. Excellent attention to detail.

Benefits

Medical aid, pension fund