Service Technician

2 months ago


Johannesburg, South Africa Sisol Projects Full time
Service and Standby Activities
  • Schedule, plan and perform preventative maintenance servicing requirements on the Lodox medical devices in the field both locally and internationally.
  • Schedule, plan and perform corrective maintenance servicing requirements on Lodox devices in field both locally and internationally.
  • Providing online and in the field technical support to the service support line after hours as and when required.
  • Implement upgrades/improvements to reduce downtime and increase performance of all installed units.
  • Manage all the relevant external FRACAS (Fault Reporting and Corrective Action System) reports and ensure relevant support, feedback and corrective action.
Customer Relations
  • Provide a primary channel of communication to customers and fellow service engineers to ensure that all reports and queries are logged into the FRACAS database and appropriately managed and actioned
Installation
  • Schedule, plan and perform installation of Lodox devices both locally and internationally
  • Plan and co-ordinate infrastructure requirements for the installation of the Lodox medical devices.

Core Competencies:

  • Planning skills
  • Time management skills,
  • Effective project and ability to handle challenges and provide quality solutions on time and within company budgets
  • Ability to prioritize your own work and ability to multi-task
  • Effective communication and Interpersonal skills
  • Problem solving skills
  • Decision making skills
  • Analytical and technical ability
  • Working in the forensic and trauma environment
  • Effectively working in a highly pressurized environment
Requirements
  • Matric (GrAde 12) or equivalent required.
  • Electrical/Electronic Engineering Diploma/Degree or a related applicable technical qualification.
  • minimum of 2-3 years experience in a relevant field.
  • Exposure to Medical Imaging and Radiography field will be advantageous.
  • Technical skills (electronic, mechanical and instrumentation)
  • Computer literate (MS Office, Windows)

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