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Technical Training Officer
3 months ago
- Designing, developing, and preparing quality training materials customized to departmental and role-specific needs
- Ongoing refinement and improvement of available training materials and resources to reflect changes in policies, procedures, and industry best practices
- Contributing to programme and content development, and improvement of resources in collaboration with subject matter experts
- Ensuring that training is delivered by means of appropriate training methods which ensure that learners acquire knowledge and skills as required for their roles
- Ensuring that appropriate assessment methods and techniques are used to aid learners' development and achievement of competencies as required by their roles
- Creating and conducting various forms of assessments to test knowledge transfer
- Ensuring all training is delivered and completed successfully with a measure of success attached
- Monitoring the effectiveness of the training and building improvement plans where needed
- Identifying potential areas for standardization of processes and policies
- Creating and maintaining role-specific technical and functional skill matrix as required
- Conducting workshops with Trainers to improve their knowledge and skills
- Maintaining strong working relationships within the department and with other departments