Change Management Consultant
12 hours ago
Purpose of role:
Change Management Consultant provides change management expertise and support to realise business transformation objectives. The role incumbent applies best practice Change Management techniques and methodologies that maximize employee adoption and minimize resistance to ensure solutions are successfully implemented, meet client and business requirements to increase benefit realization, value creation, ROI and the achievement of results and outcomes. The incumbent implements and co-ordinates the communication, coaching, impact assessment and support plans, using structured processes, sound methodologies and project management disciplines.
MINIMUM EXPERIENCE REQUIREMENTS
- 5 Years experience in rolling out large scale change projects within Organisations include system implementations and Target Operating Model initiatives
- 7-10 Years experience in rolling out large scale change projects within Organisations include system implementations and Target Operating Model initiatives
MINIMUM EDUCATION REQUIREMENTS
- Degree in Industrial Psychology/ Human Resources or related field
- Change Management Qualification- Prosci Certified
- Prosci Change Management Certification
- Change Impact analysis
- Stakeholder analysis
- Stakeholder management
- Communication development
- Facilitation skills
- Execute any level of change in a structured approach with the ability to speak to the phase of change, the ROI, the standard tools and templates.
- Map and understand how multiple simultaneous changes are affecting employees in your organization, through valuable data and a high-level view, in order to boost performance and improvement. This includes a map of the Change impact per business area.
- Execute on multiple projects at the same time, while ensuring change agility, and change stamina in all our employees
- Assess the scope of the change and execute plans on time in budget and with excellence
- Assess the readiness of the organization impacted by the change
- Design a communication plan that addresses the needs of employees at different levels, catering for different information needs
- Develop communications for project messaging, obtain sign off on communications and feed these communications into distribution channels in accordance with the agreed and signed off plan and dates
- Conduct coaching and manager training for change management
- Develop training requirements based on the skills, knowledge and behaviors necessary to implement the change
- Develop sponsor activities and sponsor roadmaps
- Identify, understand and manage resistance throughout the organization
- Conduct data collection, feedback analysis and corrective action to sustain or enhance employee involvement
- Implement success measures - evaluate successes and failures and identify process changes for the next project
- Assist in enabling other change managers in the business to learn and share in a best practice environment
- Ensure governance for all change management projects are intact, including but not limited to the adherence of Change Management processes and the use of standard templates.
- Support the change champions across our business to reinforce the change in their areas. Hold regular meeting with Change Champions to provide them with messaging, gain feedback from them and channel this feedback into the project for corrective action where necessary.
- Enable a culture of customer centricity and be able to engage at all levels of stakeholders
- Complete project close-out documentation (including lessons learnt, reinforcement and business handover documents) and ensure all structured change management templates are completed and stored on relevant SharePoint or Project Document storage system
Contact me at the detail provided below.
Thank you,
Theresa Steenkamp
Key Account Manager - Network Contracting Solutions
tsteenkamp at networkcontracting c.o.z.a.
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