Manager: Verifications

3 weeks ago


Centurion, Gauteng, South Africa iMasFinance Full time
Job title : Manager: Verifications (Centurion)Job Location : Gauteng, CenturionDeadline : March 24, 2025Quick Recommended Links
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Job Outputs

  • Adhere to risk and compliance requirements - actions to mitigate risks/fraud.
  • Adhere to the Know Your Client (KYC) requirements and due diligence as stipulated in the FICA regulatory requirements.
  • Adhere to the iMasFinance Sales Verification Standard Operating Procedure
  • Maintain regulatory compliance in KYC and Anti Money Laundering regulations
  • Create fraud listing on the South African Fraud Prevention services system in respect of fraudulent applications and identity theft applications.
  • Capture fraudulent applications on the South African Fraud prevention services system.
  • Mitigate risk and assess the merit of the required exception if it is in line with the approval condition.
  • Ensures authenticity of sales transactions before finalization
  • Block members / clients and/or prospects who are involved in fraudulent activities.
  • Provide authorization (in writing) to cancel contract or reverse initiation fee to the collections or member support team.
  • Block members on the CRM system and suspend approval of credit facilities.
  • Validate and verify members according to FICA regulatory requirements.
  • Provide the Verification Team with updates on the UN sanction listing as and when applicable.
  • Ensure data of sampled contracts are accurately verified in line with legislative - organisational requirements and specifications as outlined in the contractual agreement between iMas and the respective employer groups.
  • Provide assistance to the audit team. Conduct quarterly audits on concluded financing contracts on secured and unsecured loans.
  • Improve internal and external customer experience.
  • Implement pro-active management approach to complaints and track progress.
  • Identify, recommend and implement continuous efficiency improvements to existing processes.
  • Identify gaps in the existing processes.
  • Provide feedback to iMasFinance executive and Managers regarding gaps identified and/or opportunities to be explored and propose solutions/recommendations to improve client services and fulfilment.
  • Reduce lapsed time on applications as per organisational standards.

Report:

  • All transactions which are not fit for processing.
  • Fraudulent activities.
  • Deviations on policies and procedures.
  • Daily activations and pay-outs        

Qualifications

  • Bachelor's or equivalent 3-year degree in  Business Administration  / Risk and Compliance (Essential)
  • Post graduate diploma in Business Administration / Risk and Compliance (Advantageous)

Experience

  • 5 years operational experience in Verifications / Quality Assurance Management (Essential)
  • 5 years operational experience in Credit Assessment / Risk / Compliance Management (Essential)
  • 3 years middle management experience in financial services sector in one or more of the following: Financing, Lending, Banking, Credit, Audit, Forensic (Essential)
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