Senior Helpdesk Support Engineer

IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets logged in a timeous and efficient manner Raise any deviations with the Head of ITEnsure employees are adhering to IT protocols

To be a knowledgeable, fast, and friendly resource for our customers. - To ensure our software products are successfully used, and our technical support and training exceed customer expectations. **Essential Duties and Responsibilities**: - Ensuring Customer Support is knowledgeable, fast, friendly, and closing tech support cycles swiftly resulting in very...

**Purpose statement**: To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. **Helpdesk administration**: Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates,...

3years - A great opportunity for a Helpdesk Administrator. - Duties below but not limited: - Job costings - Management of Technicians calendar - Communication with customers - Stock control - Renewal of planned maintenance Contracts - Capturing Time sheets - Invoicing - Purchase orders - Various accounting and administrative functions **Qualifications and...

**Gauteng**, JHB - Northern Suburbs** **R 15 000 - R 20 000 Monthly Cost To Company** Our client an IT Solutions company based in Fourways is seeking a highly motivated and energetic **Helpdesk Coordinator** to join their dynamic team. This is an excellent opportunity for someone who is looking to work in a fast paced, high energy environment and wants to...

The role will involve providing technical assistance and support relating to computer systems, hardware, or software, responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Duties will include but not be limited to: - Providing 1st line support - Desktop & peripheral support - User support...

SUMMARY To provide helpdesk support to customers, assisting them with hardware and software via phone and e-mail. Visit customers to assist with technical issues. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.To provide technical support; Answering support queries via phone, email and Ticket systemTaking clients...

Our client is currently recruiting for an IT Support Engineer. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a permanent vacancy. This is a 12 Month onsite contract based in Durban.BRIEF:A Mid-Tier Engineer who carries out their support function remotely, has a...

Gauteng, JHB - Northern Suburbs - Market - Related Annually Basic Salary Our client, one of South Africa’s Largest Bank’s is looking for a Support Specialist to join their dynamic team. **Purpose Statement**: - Co-ordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and...

Job Overview **Expiration date**: 22 March 2024 **Location**: Johannesburg, Gauteng **Job Title**: Senior IT Technician / Technical Manager **Salary**: R30,000 **Education Level**: Diploma **Job Level**: Senior **Minimum Experience**: 5- 7 Years Senior IT Technician / Technical Manager - Johannesburg. We are a Managed Service Provider looking to...

**JOB TITLE**: Help desk Analyst. **DEPARTMENT**: Help Desk (Johannesburg, SA) **REPORTING TO**: Help desk Manager. **PURPOSE OF POSITION** Supporting the current maintenance customers in the region and achieve SLA targets. **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and distributors in the region by responding to...

**JOB TITLE**: Helpdesk Manager SA **DEPARTMENT**: Service Delivery Management - Centre of Excellence **REPORTING TO**: Service Delivery Manager **REGION**: Middle East and Africa **PURPOSE OF POSITION** To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that...

Malvern Panalytical South Africa, is looking for an ambitious Customer Service Manager, who will be responsible for customer service in South Africa and Sub Saharan Africa. In this role you manage a team of Customer Service Engineers and the Administrative support office, focusing on installing, maintaining and repairing field based analytical...

A Medical Insurance Company based in Benoni is currently looking to employ a IT Support Agent who will provide service desk support to end users and Troubleshooting IT network and hardware. **Key Tasks** **Provide IT support to end users** - Resolve helpdesk tickets within SLA - Provide telephonic and remote support - Perform Ad hoc tasks - Perform...

The role will involve building, maintaining and troubleshooting their rapidly expanding core and client infrastructure. It will also invole operating as a part of a talented team of technologists that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and...

The role will involve building, maintaining and troubleshooting their rapidly expanding core and client infrastructure. It will also invole operating as a part of a talented team of technologists that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and...

The role will involve building, maintaining and troubleshooting their rapidly expanding core and client infrastructure. It will also invole operating as a part of a talented team of technologists that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and...

Senior DevOps Engineer – Rneg (Fourways)Software house based in Fourways is looking for an experienced DevOps Engineer.The ideal candidate will:Manage infrastructure and deployment projects and processes by working closely with developers and the testing team to ensure there is robust infrastructure in place.Work directly with the Development and Technical...

What will you do? This person will be primarily responsible for Managing IT Helpdesk/JIRA Tasks, SLAs, Managing of internal IT processes and monitoring, Managing Testing & Release Management, Managing Team responsibilities and deliverables. What will make you successful in this role? - Managing IT & Business Testing and Monthly Release Management -...

We have an exciting opportunity for a Support Engineer with one of our banking clients. Requirements: Must have +7 years of experience as a Support Engineer Must have a tertiary qualification Must have experience in Application support Experience in implementing configuration, optimization, and maintenance for application Must have banking/ financial...