Credit Manager

1 month ago


Cape Town, South Africa O'Brien Recruitment Full time

A dynamic and thriving organization, managing debtros for multiple clients with a strong emphasis on accuracy, efficiency and client satisfaction. We are looking for a seasoned professional to oversee our Credit Control and Verification Teams, ensuring smooth operations, effective communication and robust management of credit procedures: 

Requirements: 

  • Qualification in Finance or related field
  • 5+ years proven experience in management, particularly within credit control
  • Strong knowledge of credit control procedures, including debtor insurance
  • Solid understanding of invoices, proof of delivery, and related documentation
  • Excellent communication skills, with the ability to liaise effectively with various stakeholders
  • Investigative nature and attention to detail in reviewing documentation and addressing queries
  • Knowledge of factoring is an added advantage
  • Ability to assess risks associated with clients/debtors and make informed decisions

Responsibilities: 

  • Manage two teams (Credit Control and Verification) consisting of approximately 20 staff members
  • Oversee communication and collaboration within the teams, ensuring smooth workflow and operations
  • Monitor monthly collections and scrutinize overdue accounts
  • Provide guidance to teams on necessary actions for problematic accounts
  • Handle queries and provide exceptional service to debtors and clients
  • Communicate effectively with staff, management, clients, debtors, credit bureaus, and insurers
  • Review and investigate invoices, proof of delivery, and other related documentation
  • Approve annual and sick leave, and manage staff KPIs and assessments
  • Assess and approve credit applications
  • Review each client's debtor ledger with Credit Controllers, providing feedback and making decisions on required actions.
  • Monitor and guide the workflow in both the verification and credit control departments.
  • Assess risks associated with clients and debtors, and provide recommendations to management
  • Have knowledge of debtor insurance (e.g., Credit Guarantee, Coface) and factoring (preferred)

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