Manager: Verifications
4 weeks ago
- Jobs by Location
- Job by industries
Job Outputs
- Adhere to risk and compliance requirements - actions to mitigate risks/fraud.
- Adhere to the Know Your Client (KYC) requirements and due diligence as stipulated in the FICA regulatory requirements.
- Adhere to the iMasFinance Sales Verification Standard Operating Procedure
- Maintain regulatory compliance in KYC and Anti Money Laundering regulations
- Create fraud listing on the South African Fraud Prevention services system in respect of fraudulent applications and identity theft applications.
- Capture fraudulent applications on the South African Fraud prevention services system.
- Mitigate risk and assess the merit of the required exception if it is in line with the approval condition.
- Ensures authenticity of sales transactions before finalization
- Block members / clients and/or prospects who are involved in fraudulent activities.
- Provide authorization (in writing) to cancel contract or reverse initiation fee to the collections or member support team.
- Block members on the CRM system and suspend approval of credit facilities.
- Validate and verify members according to FICA regulatory requirements.
- Provide the Verification Team with updates on the UN sanction listing as and when applicable.
- Ensure data of sampled contracts are accurately verified in line with legislative - organisational requirements and specifications as outlined in the contractual agreement between iMas and the respective employer groups.
- Provide assistance to the audit team. Conduct quarterly audits on concluded financing contracts on secured and unsecured loans.
- Improve internal and external customer experience.
- Implement pro-active management approach to complaints and track progress.
- Identify, recommend and implement continuous efficiency improvements to existing processes.
- Identify gaps in the existing processes.
- Provide feedback to iMasFinance executive and Managers regarding gaps identified and/or opportunities to be explored and propose solutions/recommendations to improve client services and fulfilment.
- Reduce lapsed time on applications as per organisational standards.
Report:
- All transactions which are not fit for processing.
- Fraudulent activities.
- Deviations on policies and procedures.
- Daily activations and pay-outs
Qualifications
- Bachelor's or equivalent 3-year degree in Business Administration / Risk and Compliance (Essential)
- Post graduate diploma in Business Administration / Risk and Compliance (Advantageous)
Experience
- 5 years operational experience in Verifications / Quality Assurance Management (Essential)
- 5 years operational experience in Credit Assessment / Risk / Compliance Management (Essential)
- 3 years middle management experience in financial services sector in one or more of the following: Financing, Lending, Banking, Credit, Audit, Forensic (Essential)
- Accounting / Financial Services jobs
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