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Service Engineer
2 months ago
The purpose of this role is to deal with hydro plant machinery. You will wear many hats and be responsible for a variety of tasks including servicing customers, developing and designing new products, managing projects, and traveling to customer sites to perform maintenance and repairs.
- Product and Process Specialist.
- Service immediate customer needs.
- Application Development / Product Design.
- New product introductions.
- Customer/Supplier/Vendor relations.
- Identify new product opportunities.
- Organize transfer meetings with sales, project management and customers.
- Project Management as required.
- On-site assessments, diagnosis, preventative maintenance, repairs and/or upgrades to customer’s equipment.
- Sales opportunity management as required.
- Contribute to company committees or initiatives as needed.
- Travel will be required as part of this position.
- Other duties may be assigned.
- Bachelor’s Degree in Science or Engineering combined with competency in hydro plant machinery with a minimum of 5 years of relevant experience.
- Master’s degree a plus.
- Demonstrated skills mechanical or electrical engineering, organizational talents and ability to provide technical service to customers.
- Knowledge in Non-Destructive Testing/Quality assurance.
- Expertise in manufacturing, field services and commissioning.
- Knowledge about on-site machining.
- Excellent interpersonal and communication skills.
- Proven ability to meet deadlines/successful completion of deliverables.
- Self-started with problem solving skills, and great attention to detail.
- Open-minded, communicative personality, enjoys working in international teams with people from different cultural backgrounds.
- Willingness to travel in African countries with hydro power or hydro power potential.
- Fluent verbal and written communication skills in English is mandatory. English fluent, French, Portuguese or German a plus.
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