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POD/ Admin Clerk
4 months ago
- Proof of Delivery Processing: Receive, review, and process proof of delivery documents from Transportation vendors. Ensure that all necessary documentation, including delivery receipts, signatures, and any additional paperwork, is complete and accurate.
- Data Entry and Record Keeping: Enter delivery information into the transportation management system accurately and in a timely manner. Maintain organized records of delivery documentation, including electronic and physical filing systems.
- Document Verification: Verify the authenticity and completeness of delivery documents, cross-referencing information with shipment details and customer records. Investigate and resolve any discrepancies or issues with delivery documentation.
- Communication: Communicate effectively with vendors, and internal stakeholders to address any discrepancies or missing information in proof of delivery documents. Provide support and assistance as needed to ensure timely resolution of issues.
- Quality Assurance: Conduct regular audits and quality checks on proof of delivery documents to ensure compliance with company policies, procedures, and regulatory requirements. Identify areas for improvement and implement corrective actions as needed.
- High school diploma or equivalent; additional education or training in logistics or transportation is a plus.
- Previous experience in a clerical or administrative role, preferably in transportation, logistics, or related field.
- Strong attention to detail and accuracy in data entry and record keeping.
- Proficiency in computer skills, including data entry software.
- Excellent communication skills, both verbal and written.
- Ability to work efficiently and effectively in a fast-paced high-volume environment with tight deadlines.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Knowledge of transportation industry practices, regulations, and documentation processes is a plus.
***Only shortlisted candidates will be contacted***