Junior Data Analysis

3 months ago


Pretoria, South Africa The Talent Room Full time

Our client based in Pretoria is looking to appoint a Junior Data Analysis.

Duties and Responsibilities

Reporting

  • Compile all performance reporting on a daily, weekly, monthly, quarterly, and annual basis, including the monthly Service Management Framework (SMF)
  • Ensure set deadlines meet all client-defined reporting requirements
  • Ensure the content of the reporting meets user business requirements
  • Meet reporting and data management requirements
  • Quality assure reports for correctness before distribution to all defined users
  • Act as gatekeeper for ad hoc report requirements (Ad hoc data analysis to support initiatives)
  • Serve as the expert point of contact for guidance using iLearn2.0 (SumTotal) data (SumTotal Specialist)
  • Lead the automation of reporting across Technical and Non-Technical operations
  • Integrates and standardize Technical and Non-Technical Reporting where appropriate
  • Reports to NSO on a monthly or quarterly basis on Staff Turnover and Certification Status
  • Analytics of data to assist with Learning Demand Plan
  • Assist with forecasting Certification targets as required
  • Maintain all certification reports on iLearn2.0(SumTotal)

iLearn Administration & Support

  • Provide onsite and remote training
  • Assist delivery team with iLearn problems/queries
  • Setup New User registrations and terminations
  • Assist with all related queries on iLearn2.0 (SumTotal) 
  • Clear error logs daily following overnight synchronization between iLearn2.0 (SumTotal) and SAP
  • Manage /monitor the Distribution lists
  • Register new Dealerships and Job Titles on SAP and SumTotal as and when required
  • Ensure data on iLearn2.0 (SumTotal) and SAP are correct and aligned
  • Assist training coordinators with queries relating to processes on iLearn2.0 (SumTotal)

Billing

  • Capture monthly billing of the Assessment Centre psychometric assessments
  • Assist Support Services Lead in checking that training registers are closed before month-end so dealers can be billed.

Customer Relationship Management

  • Build and maintain professional and effective relationships with related parties.
  • Promote a positive working relationship with internal and external customers and service providers.

Reporting and Steering Committee Management

  • Design and/or source appropriate management information reports for Dealerships.
  • Prepare and present relevant information to stakeholders as per defined forums.
  • Encourage the use of management information reports in dealerships to support training functions.
  • Attend meetings when required. Communication thereof to the Training Coordination team.

Process Management

  • Ensure updates of all reported related processes and alignment to internal Quality Management System.
  • Continuous improvement approach implemented to support the ongoing improvement of business operations excellence, specifically with regard to process efficiency.

Qualifications and Relevant Experience:

Experience in working with the following systems:

  • SumTotal
  • SAP
  • SQL
  • PowerBI

Core Skills

  • Organisation and planning skills
  • Coaching skills
  • Reporting skills
  • Attention to detail
  • Analytic skills
  • Project management skills
  • Relationship building
  • Comfortable working with people at all levels of the organization, as well as with suppliers, vendors and customers

Core Work Related Experience

  • LMS Administration/Learning Technology Field Experience
  • LMS Implementation
  • Minimum 2 years’ experience in an LMS support role
  • Project Management
  • PowerBI

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