Shift Manager

4 months ago

Port Elizabeth, South Africa TalentCru Full time

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in the Eastern Cape

Responsible for the strategic shift planning, compliance and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage and SHEQ Management

  • Matric / NQF level 4 qualification
  • Diploma or Degree in Supply Chain/Logistics/Operations highly advantageous
  • 2-3 years of experience in a Logistics/Manufacturing/Distribution/TES environment essential
  • Min 2 years of supervisory experience
  • Computer literate (MS Office)
  • Own transport and valid driver license advantageous

PROCESS

  • Ensure that the strategic shift plan is executed
  • Manage productivity as per set targets
  • Minimize risk to Clients and staff
  • Ensure adherence to policies and procedures as per ADfusion and Client model
  • Maintain and Implement HR and IR policies
  • Responsible for protecting the ADfusion model at all times
  • Ensure Housekeeping standards are maintained
  • Must be flexible and proactive in changing the strategic shift plan for the day
  • Support Client Site and Services Manager in delivering service plan for the shift
  • Responsible for the site in the absence of the Regional Operations Manager
  • Ensure there is a clear communication line between ADfusion and Client Management
  • Compile and provide relevant reports as required on a daily basis for shift handover and to ACMS Management
  • Ensure that TES implementation of discipline is aligned to ACMS disciplinary guidelines and adhered to
  • Manage outputs and productivity of assignees through TES Shift Managers

FINANCE

  • Ensure that the staff compliment is balanced vs the workload to ensure shift is run cost effectively
  • Submit End of shift report (Daily)
  • Ensure registers for TES staff are signed and submitted daily
  • Authorize overtime documents for TES staff
  • Manage Salvage daily report
  • Manage XMQIR report daily

RISK

  • Ensure SHEQ appointments are done per shift
  • Manage MHE from an I-Sight perspective
  • Report on rack damages daily
  • Ensure adherence to standard SOPs

PEOPLE MANAGEMENT

  • Share shift strategy with the ADfusion management team. i.e. Inbound and Outbound
  • Ensure that TES management is informed of the shift plan
  • Ensure that Training Development of all staff is in place in all departments
  • Ensure that order fill (Headcount) is above 97% for the shift
  • Adhere to ADfusion policies and procedures
  • Ensure SHEQ requirements per shift are met, i.e. First Aiders, Safety Reps, and Fire Fighters
  • Ensure that uniform standards are maintained
  • Protect Client assets, MHE equipment, Normal equipment (Cages and Totes), and respect for the product
  • Ensure agencies comply with Labour take on and exit processes, tracking of disciplinary actions, etc.
  • Ensure Agency KPIs are measured and managed e.g. shift fill rates, throughput, payroll queries, MHE, etc.
  • Provide regular feedback to Agencies and Clients regarding shift performance metrics/targets

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