Fast Food Training Manager

4 months ago

Johannesburg, South Africa Kencorp Full time

Responsibilities

  • Do the annual/quarterly training need analysis to obtain the training needs per department (plan, coordinate, verify, and consolidate into in-house/curriculum-based / project-specific information)
  • Draft and execute the annual training calendar:

  • Consolidate, plan/coordinate, and communicate the Yum annual LTO/Window, company in-house/curriculum and refresher training, project specific and all OHS/FFA into an annual training calendar for the Company (Annually/ quarterly)
  • Update, plan/coordinate, and communicate any changes or amendments as and when required
  • Manage scheduling/planning for training activities/interventions according to training calendar
  • Manage deployment of and availability of training venues and Trainers
  • Manage receipt and review of all reports and or agreed feedback information following training interventions/courses or project-specific training.
  • Communicate and or report as per the agreed communications/reporting framework
  • Facilitate / co-ordinate training arrangements with external training providers where agreed or required
  • Manage and ensure all required reporting and or feedback as per agreed reporting requirements and timelines are met
  • Team Member Training
  • Bench employee training
  • Refresher training
  • Classroom training interventions/courses
  • Yum LTO / Window
  • Project-specific training
  • Identify and address any issues / arising from training execution:
  • Ensure proper and correct escalation of issues regarding:
  • Non-compliance to training standards, processes, and procedures (via assessment, observation, and moderation processes)
  • Competency of employees following training and or competence to fulfill training roles and responsibilities (on the management level)
  • Identified and agreed on "risk" indicators (brand risk, breach in non-negotiables, Internal Self Scoring Audits.)
  • Incorporate annual training plan and training needs into the Annual WSP
  • Manage Tracking, recording, storing of information, and updating of WSP for all training interventions/activities to ensure correct and effective reporting:
  • Compile and keep up-to-date POE for final reporting
  • Draft Report and plan for next reporting year
  • Complete and report WSP on Gov. System
  • Oversee and manage the recording of and planning for OHS/FFA training to meet compliance requirements:
  • Keep a record of and monitor all certified OHS/FFA employees
  • Manage obtaining of training needs for gaps or non-compliance
  • Manage engagement with, scheduling, and execution of training required by training provider/s
  • Conduct audit/s, face-to-face observations, and Moderation:
  • New/recent signed-off bench employees (competence and compliance to process and procedure)
  • Classroom training/interventions / TTT (quality and consistency)
  • Manage schedules/planners and execution of area and Management Trainer:
  • Receive, review, and approve schedules and planners by period/ quarter
  • Address inefficient/unproductive planning or scheduling
  • Match schedules/planners with an actual visitation, traveling history, records with the official Matrix system, address discrepancy
  • Manage or oppose the execution of all people management processes:
  • Performance Management
  • Discipline and grievances
  • Time management
  • Culture and culture drivers

Requirements

  • Tertiary Training facilitation qualification in design and adult education
  • 5 years Management experience
  • 5 Years of Training facilitation and design/development experience
  • 5 Years working experience within the Hospitality or Retail industry
  • Valid Drivers license
  • Must be willing to travel daily - country wide
  • Only South African citizens will be considered

  • Fast-Food Supervisor

    2 months ago

    Johannesburg, South Africa Bianca Consulting Full time

    Fast-Food SupervisorOversee a team of cooks, servers, and kitchen employees to ensure that the business is operating efficiently in a fast-food establishment. The following are some of their additional duties:- Follow all food safety regulations regarding food preparation, storage, handling, and serving.- Provide employees with training on food preparation...

  • Fast Food Restaurant Manager

    4 months ago

    Johannesburg, South Africa Restaurant Careers Full time

    Fast Food / Take Away Restaurant in Bedfordview is looking for a store Manager. Candidates with 4+ years Restaurant management experience in a fast food / take away Restaurant will be preferred. Must have strong general management skills with the ability to manage a complete fast food Restaurant operation front and back of house. Looking for an individual...

  • Fast Food Restaurant Manager

    4 months ago

    Johannesburg, South Africa Restaurant Careers Full time

    Fast Food / Take Away Restaurant in Bedfordview is looking for a store Manager. Candidates with 4+ years Restaurant management experience in a fast food / take away Restaurant will be preferred. Must have strong general management skills with the ability to manage a complete fast food Restaurant operation front and back of house. Looking for an individual...

  • Fast Food Restaurant Manager

    4 weeks ago

    Johannesburg, South Africa Restaurant Careers Full time

    Fast Food / Take Away Restaurant in OR Tambo airport is looking for a store Manager. Candidates with 4+ years Restaurant management experience in a fast food / take away Restaurant will be preferred. Must have strong general management skills with the ability to manage a complete Restaurant operation front and back of house. Looking for an individual who is...

  • Fast Food Restaurant Manager

    4 weeks ago

    Johannesburg, South Africa Restaurant Careers Full time

    Fast Food / Take Away Restaurant in OR Tambo airport is looking for a store Manager. Candidates with 4+ years Restaurant management experience in a fast food / take away Restaurant will be preferred. Must have strong general management skills with the ability to manage a complete Restaurant operation front and back of house. Looking for an individual who is...

  • Operations Manager

    6 months ago

    Johannesburg, South Africa Kencorp Executive Search Full time

    A Fast Food company with operations in Gauteng requires the services of an experienced Operations Manager to successfully manage and lead a number of their stores operations **Responsibilities** - Support company culture by driving and demonstrating the company’s values, vision and mission - Create and oversee implementation of the operational business...

  • Food Franchise Store Manager

    3 months ago

    Johannesburg, South Africa Oriental Unicorn Full time

    Hiring Advertisement: Food Franchise Store ManagerPosition: Store ManagerLocation: JohannesburgEmployment Type: Full-TimeAre you a dynamic, results-driven leader with a passion for customer service and team management? We are looking for an experienced and motivated Store Manager to join our successful food franchise team. As a Store Manager, you will play a...

  • Food Franchise Store Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Oriental Unicorn Full time

    Oriental Unicorn is seeking a dynamic and results-driven Store Manager to oversee daily operations, drive sales, and ensure a positive customer experience. Key Responsibilities: * Oversee daily store operations to ensure smooth functioning * Manage and lead a team of staff to provide excellent customer service * Monitor inventory levels and ensure...

  • Food Franchise Store Manager

    3 months ago

    Johannesburg, South Africa Oriental Unicorn Full time

    Hiring Advertisement: Food Franchise Store Manager Position: Store Manager Location: Johannesburg Employment Type: Full-Time Are you a dynamic, results-driven leader with a passion for customer service and team management? We are looking for an experienced and motivated Store Manager to join our successful food franchise team. As a Store Manager, you will...

  • Food & Beverage Manager

    3 months ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Career Growth Hospitality & Recruitment are looking for a dedicated, creative Food & Beverage Manager to join the team of a Luxury Hotel in Sandton. The responsibilities of the Food & Beverage Manager include managing F&B operations and standards, adhering to budgets, hiring and training food and beverage staff, and handling customer complaints. To be a...

  • Channel Manager

    3 months ago

    Johannesburg, South Africa L'Oreal Full time

    **Channel Manager (Food) - L'Oréal South Africa** **Are you passionate about the world of beauty and driven by success in a fast-paced retail environment? Do you thrive on building strong partnerships and exceeding targets? If so, L'Oréal South Africa has an exciting opportunity for you!** We are seeking a highly motivated and experienced **Channel...

  • Food and Beverage Manager

    2 months ago

    Johannesburg, South Africa Play Braam Full time

    **Job description**: Food & beverage manager **Company**: Play Braam **Position**: Food & Beverage Manager **Location**: Braamfontein, Johannesburg **Employment type**: Full-time **Start date**: Immediate availability About Play Braam Play Braam is a dynamic and innovative company based in the heart of Braamfontein. We specialise in creating extraordinary...

  • National Training Manager

    5 months ago

    Johannesburg, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in...

  • Hospitality Manager Assistant Food

    2 weeks ago

    Johannesburg, Gauteng, South Africa BGA Recruitment Full time

    About the RoleAs a key member of our team, you will be responsible for supporting the Food and Beverage Manager in managing all food and beverage outlets. This includes supervising staff performance and service levels across all departments.Key ResponsibilitiesAct as Duty Manager for the Club while on duty, ensuring seamless operations and exceptional member...

  • Food & Beverage Manager

    6 months ago

    Johannesburg, South Africa IBC Solutions Full time

    **Duties & responsibilities**: Food & beverage operational management - consistency, quality & cost efficiency Planning, budgeting & inventory control Collaboration with the culinary team for menu creation and recipe costing Staff management & training Customer service & guest satisfaction Monitor and control costs related to food & beverage operations...

  • Learnership - 12 Month Fast Food Services Nqf Level

    6 months ago

    Johannesburg, South Africa Life & Brand Portfolio Full time

    Life & Brand Portfolio is offering a Fast Food Services Learnership - NQF level 3 to unemployed youth of South Africa. Life & Brand Portfolio is a collection of feel-good experiences encompassing casual dining brands and local craft products - rooted in their distinctive design, location and architecture, from your trusted ‘locale’, or your ‘home away...

  • Food and Beverage Supervisor

    1 month ago

    Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on mutual respect, collaboration, and a passion for delivering outstanding guest experiences.About the Role:We are seeking a highly motivated and service-minded...

  • Quality Control Manager

    5 months ago

    Johannesburg, South Africa CME Recruitment Full time

    **Quality Control Manager** **Food Production Environment** **Gauteng** **EDUCTION**: - Degree or diploma in Food Science or related qualification - FSSC 22000 4 day training - HACCP training - Internal auditor training **EXPERIENCE**: - Minimum 5 years Quality [Laboratory] experience in a food processing plant - Minimum 3 years managing people in a...

  • Food and Beverage Manager

    7 months ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Looking for an **experienced and knowledgable** F&B manager to lead and run a well established gentelmans club in Johannesburg. **Responsibilities** - Manage all F&B and day-to-day operations to the highest standards - Preserve excellent levels of internal and external customer service - Identify customers’ needs and deliver execution - Lead F&B team by...

  • Hospitality Training Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Bothongo Group Management (Lion Park) Full time

    The Hospitality Training Manager at Bothongo Group Management (Lion Park) is responsible for designing, implementing, and overseeing training programs for staff across various departments within the hospitality organization. This role aims to enhance employee skills, improve service quality, and ensure compliance with industry standards.Key...