Operations Manager: Cold Storage

Found in: Talent ZA 2A C2 - 2 weeks ago


Cape Town, South Africa TalentCru Full time

My client is seeking an Operations Manager with cold storage experience to be responsible for the end-to-end SC functionality of Distribution Centers in the Cape Town Region. Functions will include People Management, Finance Management, Process Management, Customer Satisfaction and SHEQ Management.

  • NQF5/ Diploma or related tertiary qualification preferred.
  • TES industry experience would be an advantage.
  • Minimum of 2 years of management experience preferably in a service-related industry.
  • Exposure to unionized environments would be an advantage.
  • CCMA Conciliation and Arbitration experience desirable.

People Management:

  • Agree on Fill rate and Headcounts with the Client every season and Budget period; 96% is the targeted Fill Rate per shift.
  • Ensure that staff payments via TES and WFM are accurate and presented timeously.
  • Ensure that Staff Development and Training are in place for all management levels. i.e. Supervisors and Managers
  • Ensure that the Succession Plan is submitted annually as per PDP.
  • Ensure that HR policies and procedures are followed 100%
  • Ensure that all Employment Equity communication is shared with staff quarterly.
  • Ensure that all PPE standards are adhered to as per Client HR policy.
  • Protect Client assets, MHE equipment, Normal equipment (Cages and Totes), and respect for the product.
  • Ensure agencies comply with Labour take on and exit processes, tracking of disciplinary actions, etc.
  • Ensure agency KPIs are measured and managed e.g. shift fill rates, throughput, payroll queries, and MHE, etc.
  • Provide regular feedback to Agencies and Clients regarding shift performance metrics/targets.

Process Management:

  • Ensure process compliance to WMS standards as agreed with the client.
  • Review daily Shift Reports and formalize action points on same.
  • Review weekly budget report to track agreed budget as per client.
  • Manage finance and compliance of all ICs and report to the client on any discrepancies.
  • Follow up on all client queries via the Clients Admin department.
  • Work closely with the Clients Replenishment team to ensure a seamless inbound function.
  • Liaison with the Client Transport department on a daily basis to ensure store deliveries are actioned as per plan.
  • Close working relationship with Client Planning department, Operations manager, SSM and Inventory Manager.

Client Relationship Management:

  • Understand client strategy and action plans for the current year.
  • Self- Drive team to deliver on OTIF.
  • Understand the needs and complexities of stores during promotion and peak periods.
  • Understand supplier management processes via the Client Replenishment team.
  • Minimize financial risk to the client.
  • Protect client Assets at all times.
  • Responsible for protecting the company model at all times.
  • Deliver continuous improvement plans quarterly.

Finance Management:

  • Submit weekly forecasts on Staff expenditure to GM.
  • Minimize MHE costs and Damages.
  • Minimize claims from the store level by ensuring outbound processes are adhered to.
  • Continuous training of DC staff to minimize damages within the picking environment.
  • Audit TES statements and invoices on a weekly/Monthly basis.

Risk Management



  • Cape Town, South Africa Adcorp Holdings Full time

    **Synopsis** My client is seeking an Operations Manager with cold storage experience to be responsible for the end-to-end SC functionality of Distribution Centers in the Cape Town Region. Functions will include People Management, Finance Management, Process Management, Customer Satisfaction and SHEQ Management. **Qualification and Experience** - NQF5/...

  • Cold Store Manager

    7 days ago


    Cape Town, South Africa Southern African Fruit Terminals (SAFT) Full time

    The **Southern African Fruit Terminals **(**SAFT) Group** is a well-established player in cold storage solutions for fruit and other perishables industries, with several state-of-the-art facilities throughout the Western Cape. Beyond its local footprint, SAFT is proud to be part of the **SEA-invest Group** in Belgium. SEA-invest is one of the world’s...

  • Cold Store Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa West Coast Personnel Full time

    Cold Store Manager Wetton Market Related Salary A leading wholesale & distribution company specializing in the transportation and storage of white & red meat, vegetables, dairy, seafood, and processed meat is actively seeking an experienced Cold Store Manager. This role demands expertise in the FMCG industry. The main purpose of the role is to manage Cold...

  • Admin Clerk

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa West Coast Personnel Full time

    Admin Clerk (Cold Store) Wetton - Market-Related Salary Cold Storage Company is in search of a proficient and organised Admin Supervisor. The main purpose of the role is to provide effective administrative support to the Cold Store operations and Warehouse management. You will be responsible for capturing and monitoring information and maintaining data on...

  • Cold Store Manager

    3 days ago


    Cape Town, South Africa Vine Full time

    Our client in Stikland, Cape Town is in search of a proficient and organized Cold Store Manager. The main purpose of the role is to manage Cold Store operations, staff and respective warehouse management systems. You will be responsible for managing the capturing, monitoring and maintenance of information/data on the Warehouse Management System (WMS). You...

  • Customer Service Agent

    21 hours ago


    Cape Town, South Africa Table Bay Cold Storage Full time

    We are looking to appoint a Customer Service Agent in the Operations Department. You will report to the Warehouse Supervisor. You will fulfil the necessary requirements within the Department to meet the Company’s objectives by providing administrative support to ensure the efficient operation of the Department and Office. **KEY JOB FUNCTIONS**: -...

  • Cold store Checker

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa West Coast Personnel Full time

    Cold store Checker Wetton Market-Related Salary A leading wholesale & distribution company specializing in the transportation and storage of white & red meat, vegetables, dairy, seafood, and processed meat is actively seeking to appoint a Cold store Checker in the Operations Department. You will report to the Warehouse Supervisor. You will fulfil the...


  • Cape Town, South Africa Fair Cape Dairy's Full time

    **Main purpose of the job**: The Coldroom / Cold Chain Manager serves as the critical link between the companys clients, sales department, dispatch, and logistics/distribution. The successful applicant will lead and coordinate all activities of the Cold Room, receiving of stock (finished goods), stock taking, and storage of goods, preparation and picking...

  • Forklift Operator

    2 days ago


    Cape Town, South Africa Southern African Fruit Terminals (SAFT) Full time

    The **Southern African Fruit Terminals **(**SAFT) Group** is a well-established player in cold storage solutions for fruit and other perishables industries, with several state-of-the-art facilities throughout the Western Cape. We are looking for experienced Forklift Operators based at our facilities in Killarney Gardens (SAFT Killarney) and Atlantic Hills...

  • Senior Engineer Energy Storage

    Found in: Talent ZA C2 - 5 hours ago


    Cape Town, South Africa DNV Full time

    You would be using your technical expertise for supporting your colleagues in the team with your knowledge on energy storage technologies, technical due diligence, conceptual design, technical specifications, procurement support, EPC/O&M contract review, design review, construction progress monitoring, testing and commissioning across the SEMELA region. ...

  • Ops Spec: Systems Engineer

    Found in: Talent ZA C2 - 5 days ago


    Cape Town, South Africa BCXP Full time

    Business unit, Department, ReportingBusiness UnitSolutions DepartmentEnterprise Infrastructure Solutions Job gradeS6 Core DescriptionInstall, manage, troubleshoot, and optimise SAN and storage in an enterprise environment where 90% of the landscape is virtualised using VMWare. Key Deliverables / Primary FunctionsInstall and configure Storage devices and...


  • Cape Town, South Africa Exclusively Remote Full time

    **Key Responsibilities**: **Cold Calling**:Conduct outbound cold calls to potential clients using a provided contact list. Introduce our products/services, create interest, and qualify leads through effective communication. **Lead Generation**:Identify and research potential clients to ensure a targeted and strategic approach. Gather and document relevant...


  • Cape Town, South Africa Exclusively Remote Full time

    B2B Sales Executive - Experienced in Cold Calling **Job Description**: We are seeking a highly motivated and results-driven B2B Sales Executive with proven experience in cold calling to join our dynamic sales team. As a key contributor to our sales efforts, you will be responsible for identifying and pursuing new business opportunities, cultivating client...


  • Cape Town, South Africa Exclusively Remote Full time

    **Job description**: **Appointment Setter with Cold Calling and Sales Experience** **Job Type**: Remote (USA Client) 3pm-11pm SA time Job Summary: Key Responsibilities: - Making outbound calls to prospective customers to generate leads and set appointments for the client - Identifying and addressing customer needs and concerns to promote the client's...

  • Coldroom Manager

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Manpower Group SA (Pty) Ltd Full time

    FMCG concern is seeking a Coldroom Manager to lead and coordinate all activities of the Cold Room, receiving of stock (finished goods), stock taking, and storage of goods, preparation and picking and loading of cages to ensure timeous and effective distribution of products.Responsibilities will include:Plan the work schedule and assign work to the Shift...

  • Sales Manager

    2 weeks ago


    Cape Town, South Africa MPRTC Full time

    **Requirements**: - _ Qualification in marketing, business, or related field_ - _ 10+ years previous relevant Sales & Marketing experience in a Racking and Storage / Technical environment_ - _ Experience marketing pallet racking systems_ - _ Computer literacy in MS Office_ - _ Proven experience developing marketing plans and campaigns_ - _ Experience with...

  • Cold Calling B2B Specialist

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Exclusively Remote Full time

    B2B Sales Executive - Experienced in Cold CallingJob Description:We are seeking a highly motivated and results-driven B2B Sales Executive with proven experience in cold calling to join our dynamic sales team. As a key contributor to our sales efforts, you will be responsible for identifying and pursuing new business opportunities, cultivating client...

  • Sales Representative

    Found in: Talent ZA C2 - 5 days ago


    Cape Town, South Africa Exclusively Remote Full time

    Sales Representative - Cold Calling Job Description:We are seeking a highly motivated and results-driven B2B Sales Executive with proven experience in cold calling to join our dynamic sales team. As a key contributor to our sales efforts, you will be responsible for identifying and pursuing new business opportunities, cultivating client relationships, and...


  • Cape Town, South Africa BABYLONSTOREN PTY LTD Full time

    **Requirements - technical skills and competencies** - Relevant tertiary qualification (e.g. Supply Chain Management, Logistics or Engineering) - At least five years’ work experience - Organisational and people management experience within a fast-moving operational environment - Experience within a complex warehousing or FMCG environment - Demonstrate a...


  • Cape Town, South Africa Southern African Fruit Terminals (SAFT) Full time

    The **SAFT Group** is a well-established player in cold storage solutions for fruit and other perishables, with several facilities throughout the Western Cape. **KEY DUTIES & RESPONSIBILITIES** - Capture document information for all incoming and outgoing fruit. - Verify accuracy of all information captured on intake and dispatch. - Follow up and report all...