Reservations & Revenue Manager
1 week ago
We are seeking an experienced and service-driven Reservations Manager to lead the Reservations Department of our prestigious 5-star luxury hotel. This is an exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track record in managing reservations for high-end properties.Main responsibilities:Oversee all aspects of the reservations process, ensuring a seamless guest experience from inquiry to confirmation;Manage and lead the reservations team, providing coaching, training, and motivation;Maximize room revenue through strategic inventory management and collaboration with the Lodge Sales Manager and external stakeholders;Ensure accurate data management, reporting, and system maintenance on Protel Air;Maintain high standards of guest service, ensuring personalized communication and attention to detail;Handle VIP bookings, special requests, and problem solving with professionalism;Managing all incoming emails, phone calls and messages as required and ensure all guests receive the best service possible;Work closely with other Heads of Departments;Attend meetings, write reports and provide feedback as required.Main requirements:Grade 12 and relevant tertiary qualification;3+ years Reservations Manager experience;Experience in luxury/5* environment preferable;Strong leadership, communication, and people management skills;Knowledge of revenue management principles and systems;Proficiency in hotel booking systems (e.g., Protel Air or similar)Exceptional attention to detail and organizational abilities;Guest-focused with excellent interpersonal skills;Ability to work under pressure in a fast-paced luxury environment;Experienced in MS Office and Excel;Availability to work within opening hours (e.g. public holidays, weekends as required)
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Reservations And Revenue Manager
2 weeks ago
Stellenbosch, South Africa Wild Dreams Full timeOverview A luxurious Estate is looking for an experienced RESERVATIONS & REVENUE MANAGER to join their team. This role is perfect for an experienced and service-driven Reservations Manager to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality...
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Reservations and Revenue Manager
4 days ago
Stellenbosch, Western Cape, South Africa Wild Dreams Full time R176 000 - R384 000 per yearA luxurious Estate is looking for an experienced RESERVATIONS & REVENUE MANAGER to join their team. This role is perfect for an experienced and service-driven Reservations Manager to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality and proven...
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Reservations and Revenue Manager
2 weeks ago
Stellenbosch, South Africa Wild Dreams Hospitality Full timeThis role is perfect for an experienced and service-driven Reservations Manager to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality and proven track record in managing reservations for high-end properties.REQUIREMENTS:Grade 12 and relevant...
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Reservations And Revenue Manager
4 weeks ago
Stellenbosch, South Africa Wild Dreams Hospitality Full timeOverview A luxurious Estate is looking for an experienced Reservations Manager to join their team. This role is perfect for an experienced and service-driven professional to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track...
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Reservations And Revenue Manager
2 weeks ago
Stellenbosch, South Africa Delaire Graff Estate Full timeNestled between majestic mountains and overlooking the vineyards of Stellenbosch, Delaire Graff Estate is South Africa's most desirable art, hospitality, and wine destination. Responsibilities < the full reservations process – from initial inquiry to final confirmation – ensuring a seamless and professional guest experience.Lead and manage the...
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Reservations and revenue Manager
1 week ago
Stellenbosch, Western Cape, South Africa Headspace Global Full time R480 000 - R720 000 per yearReservations Manager, Stellenbosch, R40k – R60k CTC (Negotiable)The Reservations Manager will lead the Reservations Department of a prestigious 5-star luxury hotel.This is an exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track record in managing reservations for high-end properties.Main requirements: ...
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Luxury Reservations
2 weeks ago
Stellenbosch, South Africa Delaire Graff Estate Full timeA luxury hospitality destination in Stellenbosch seeks a Reservations Manager to lead the reservations team and ensure exceptional guest experiences. The ideal candidate will have 3+ years in a luxury environment, strong leadership skills, and proficiency in hotel booking systems. Responsibilities include managing guest communications and maximizing room...
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Reservations Manager
2 weeks ago
Stellenbosch, South Africa Eendracht Hotel Full timePOSITION TITLE :RESERVATIONMANAGER : Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. RESERVATION MANAGER DUTIES AND RESPONSIBILITIES - Having knowledge of entire Reservation Procedure according to...
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Luxury Reservations Lead: Guest Experience
2 weeks ago
Stellenbosch, South Africa Pro Tem Full timeA prestigious luxury hotel in Stellenbosch is seeking an experienced Reservations Manager to lead the Reservations Department. The role involves overseeing the reservations process, managing a team, and maximizing room revenue. The ideal candidate has over 3 years of experience in a luxury environment, strong leadership skills, and proficiency in hotel...
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Lux Reservations
2 weeks ago
Stellenbosch, South Africa Wild Dreams Full timeA prestigious luxury hotel in Stellenbosch is seeking an experienced Reservations & Revenue Manager to lead the reservations department. You will oversee all reservations processes, maximize revenue, and ensure a seamless guest experience. Ideal candidates will have a strong background in luxury hospitality, excellent leadership skills, and proficiency in...
