SAP POS Functional Consultant

3 weeks ago

Johannesburg, South Africa Dina Gates Recruitment (Pty) Ltd Full time

We are recruiting for a SAP POS Functional Consultant to configure and test the Point of Sale functions and module solutions, as well as troubleshooting and resolution of technical problems.SCOPE OF WORK:Writing functional specifications requirements and test specifications, as well as training and testing materialProvide user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processesMake recommendations to optimise the Point of Sale processes, policies and proceduresAdhere to all IT Governance Frameworks including policies, procedures, processes and standardsIdentify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidentsProduce portfolio and status reporting in a timely manner and aligned to the agreed communications plan for all relevant stakeholdersUpdate and maintain known error database, knowledge base, configuration database as well as testing and training material, and implement a continuous improvement plan to improve the portfolio solutionsEffectively manage and develop self to deliver on agreed individual and team objectivesEXPERIENCE/QUALIFICATIONS:3+ years Point-of-Sale design and configuration experience2+ years Agile experience (eg sprint planning, stand-up)Working with business process/activity owners in understanding business requirement and solution designDocumenting functional and technical specificationsExperience in preparation of business cases, business processDriving changeStakeholder managementExcellent written and verbal communication skillsFinancial acumenDetailed understanding of Point-of-Sale processes including POs configuration in a retails environment and POS profile buildingUnderstanding of POS Sales Audit functionalityUnderstanding and configuration of POS Business transaction types: Sales, Financials, Totals, Inventory and reversalsFunctional knowledge of POS interfaces, data migration and integrationAbility to read XML data structures for retail point of sale transaction data and create mapping specifications to convert to XML POS data into the necessary file structures for integration into head office systemsNew store setup, review and testing of configurations and solutionsIn depth understanding of Retail article master, assortments and layoutsKnowledge and application of relevant IT best practicesKnowledge of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project management including methods and toolsKnowledge of retail industry modelsLevel 3 supportSOFT SKILLS:Express and implied ethical responsibilitiesPersonal resilienceEnergy and driveCustomer orientationTeam playerExcellence orientationInnovativeStrategic thinkerInfluencing othersAnalytical

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