Service Administrator

1 month ago


Boksburg, South Africa Job Masters Full time

Service Administrator Mechanical Equipment Supplier Jet Park

To provide administrative support to the Service departments

Job description:

Compiling Service and workshop quotations and confirming that all necessary details are available and correct before processing the request.

Obtaining orders for service from Customers when required.

Following up on all pending quotations on a regular basis.

Opening all Service Jobs.

Loading parts required for work on service jobs and continuously following up on parts availability with logistics staff.

Loading and sending orders for external service providers.

Expediting parts required for service work to be available when required.

Confirming time sheets and ensuring that all labour hours reflects in the SAGE system.

Closing service jobs once completed and invoicing work in accordance with customer orders and quotations. Run weekly SAGE report on open jobs and close if complete.

Investigating and resolving service admin queries, such as invoice queries.

Any other service related administrative duties as required.

Update and maintain customer contact and equipment data information to ensure high data quality.

Take an active part in suggesting continuous improvements to work flow, working processes and procedures.

Ensure that all registers are kept up to date on a daily basis as required.

Transport co-ordination of units for timely delivery

Assist with internal sales and "walk-in" customers

Monthly Invoicing and follow up on outstanding payments

Li e with customers to ensure that equipment is delivered on time

Preparing rental contracts for customers and following up on orders

Processing documentation for cross border work

Assisting sales consultants with customer queries and quotes

Assisting Debtors with queries

Data Capturing, reporting, recons and utilization

Opening of new customer accounts (credit apps)

Opening of accounts for IAS with suppliers

Processing of vendor application forms

To adhere to all administrative processes to ensure that the business objectives are met.

Minimum requirements:

  • Computer literacy
  • Good customer relations.
  • Interpersonal skills to work with customers and suppliers and to work as part of the team.
  • The ability to plan and prioritise work in accordance with business requirements.
  • Educational Qualification : Grade 12
  • Previous experience in a similar role will be beneficial.
  • Accountability (Main performance evaluation factors for job)

Salary offer: Negotiable



  • Boksburg, South Africa Service Exchange Components Full time

    A small engineering firm in Boksburg, Gauteng, is seeking the services of a bookkeeper/administrator. **Required**: A minimum of matric together with an advanced certificate or diploma will be an advantage. Well presented, intelligent, and alert. Trustworthy, reliable, and responsible. Non-smoking environment. Accuracy and attention to detail. Good...

  • Service Administrator

    4 weeks ago


    Boksburg, South Africa BHBW South Africa Proprietary Limited Full time

    **Purpose of the Role** Perform clerical support function for the Aftersales department with specific reference to administrative support to the technicians. Perform related administrative tasks and process steps including record keeping, filing, and data capturing. **Key Performance Areas** - Generation of quotes - Costing of all internal and external...


  • Boksburg, South Africa Aveng Careers Full time

    **Job Summary Statement**: The ICT Services Administrator is responsible for the management and maintenance of critical ICT infrastructure components, including Base OS Services, Directory Services, Messaging Services, and M365 Services, with a strong focus on Microsoft Administration. This role plays a pivotal role in ensuring the stability, security, and...

  • Service Administrator

    2 weeks ago


    Boksburg, Gauteng, South Africa Volvo Group Full time

    South AfricaPosition DescriptionThe main purpose of the job is to ensure that all administration pertaining to the workshop process is dealt with efficiently.Reporting:This role will report to the Admin Team Leader.Job Objectives:Warranty and Maintenance administration Ensure that Warranty and Maintenance claims are submitted timeously in accordance with the...


  • Boksburg, Gauteng, South Africa L3A (Pty) Ltd. Full time

    SERVICE ADMIN ASSISTANTAFRIKAANS SPEAKING ESSENTIALQuotationsInvoicingShipping documents administrationExtensive customer liaison - must be well spoken and professional telephone etiquettePresentable and be able to handle difficult customers in a calm respectful mannerComplete service books for motorsFilingOpen new files for clientsSafety procedures -...


  • Boksburg, South Africa Aveng Careers Full time

    **Job Summary Statement**: We are looking for a highly skilled Server, Storage, and Database Services Administrator with expertise in Microsoft Server Administration, System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), and SQL. In this role, you will play a vital role in managing our server infrastructure, storage solutions,...


  • Boksburg, Gauteng, South Africa Motus Corporation Full time

    Renault East Rand has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the...


  • Boksburg, Gauteng, South Africa The Globevest Group Full time

    Salary: Market related Location: Boksburg, Gauteng Job type: Permanent Industry: Office Automation Reference Number: CWR.UO.SCSA.240524 COMPANY DESCRIPTION: Our client is within the Office Automation industry and based in Boksburg. They are looking for a vibrant and energetic Service Coordinator / Store Administrator to join their Service Department as soon...


  • Boksburg, South Africa The Globevest Group Full time

    Salary: Market related Location: Boksburg, Gauteng Job type: Permanent Industry: Office Automation Reference Number: CWR.UO.SCSA.240524 COMPANY DESCRIPTION: Our client is within the Office Automation industry and based in Boksburg. They are looking for a vibrant and energetic Service Coordinator / Store Administrator to join their Service Department as soon...


  • Boksburg, South Africa Motus Corporation Full time

    Renault East Rand has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the...


  • Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing and report writing. - Accurately capture relevant data from external and internal customers - Follow up with external and internal customers on incomplete data - Resolve internal and external customer queries - Accurately control...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel Services Full time

    ContractorJHB00167- Admin, Office & Support- Gauteng, Boksburg R Stipend MonthlyAre you passionate about providing excellent customer service while also having a keen eye for detail in administrative tasks? We are currently seeking a motivated individual to join our client for aAdministration/Customer Service Internship position based...


  • Boksburg, Gauteng, South Africa L3A (Pty) Ltd. Full time

    AUTOMOTIVE SERVICE ASSISTANTAFRIKAANS SPEAKING ESSENTIALQuotationsInvoicingShipping documents administrationExtensive customer liaison - must be well spoken and professional telephone etiquettePresentable and be able to handle difficult customers in a calm respectful mannerComplete service books for motorsFilingOpen new files for clientsSafety procedures -...


  • Boksburg, South Africa Doves Funeral Services Full time

    We currently have a vacancy for a**:Customer Service Representative **based at the **Doves Boksburg, Gauteng.** **Starting Salary**: Market related **Key Performance Areas**: **RECEPTIONIST DUTIES** - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - Directs visitors by maintaining employee and...


  • Boksburg, Gauteng, South Africa Barloworld Equipment Full time

    Key Outputs Perform related administrative tasks to endtoend processes including record keeping, filing, data capturing and report writing. Accurately capture relevant data from external and internal customers Follow up with external and internal customers on incomplete data Resolve internal and external customer queries Accurately control relative endtoend...


  • Boksburg, South Africa Elchemie Full time

    **International bearing and seal manufacturing company is in search of an experienced Customer Service Representative. Min 5-8 years proven customer service experience in Industrial Sales environment required. Extensive knowledge of IT systems and bearing and seals product lines required. Based on East Rand, Gauteng.** **Requirements**: - Grade 12 as a...


  • Boksburg, South Africa Elchemie Full time

    **International bearing and seal manufacturing company is in search of an experienced Customer Service Representative. Min 7 - 8 years proven Customer service planning and administration experience within a multi-national and industrial sales environment.** **Based on East Rand, Gauteng.** **Requirements**: - Grade 12 as a minimum. - A formal...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel (Pty) Ltd Full time

    We are seeking a motivated and enthusiastic graduate to join our client's team for a 12-month Admin/Customer Service Internship. This internship is designed for recent graduates with a qualification in Business Management/ Administration or relevant. The ideal candidate will gain hands-on experience in administrative tasks and customer service operations,...


  • Boksburg, South Africa Ann Swann Personnel (Pty) Ltd Full time

    We are seeking a motivated and enthusiastic graduate to join our client’s team for a 12-month Admin/Customer Service Internship. This internship is designed for recent graduates with a qualification in Business Management/ Administration or relevant. The ideal candidate will gain hands-on experience in administrative tasks and customer service operations,...


  • Boksburg, South Africa Pronel Personnel Full time

    Our client is looking for a Service Station Manager with proven experience in the fuel industry / service station or retail. Preferably have 5 years automotive retail experience, be proficient in MS Office and have a sound understanding of the retail sector. A minimum of 2 years management experience is essential. **Requirements**: - Matric - Drivers...