Functional Consultant: Credit

3 weeks ago

Johannesburg, South Africa Dina Gates Recruitment (Pty) Ltd Full time

We are seeking a highly skilled and motivated Credit and Collections Functional Consultant to join our team to provide expertise in the implementation, customization, and support of credit and collections software solutions. The role requires a strong understanding of application development, excellent problem solving skills, debt collection processes, excellent analytical skills and the ability to effectively communicate with customers to understand their business requirements. MINIMUM REQUIREMENTS7 - 10 years of experience in the IT environmentFinancial services industry knowledgeAbility to effectively communicate with customers to understand their business requirementsAWS knowledgeComplete understanding of the SDLC (Software Development Life Cycle)Debt collection processesExcellent analytical skillsExcellent problem-solving skillsFamiliar with Agile methodologyProficiency in Google Suite, JIRA, SAP SOLMAN (Solution Manager), and other relevant software applicationsStrong understanding of application developmentUnderstanding of relational database and client-server concepts QUALIFICATIONSRelevant financial tertiary qualification SOFT SKILLSHigh level of English proficiency (verbal and written)Strong presentation skillsConceptual thinker with logical and critical problem-solving style and approachAttention to detail and accuracy in data entry, record-keeping, and document preparationAbility to work independently with minimal supervision and collaborate effectively in a team environmentAbility to multitask, be flexible, and have the ability to prioritise with a sense of urgency and work under pressure to tight deadlines, which includes the possibility of working over weekends and outside of office hoursCustomer service-orientedStrong sense of ownership and accountabilityAbility to work within a team and independently SCOPE OF WORKProvide expertise in the implementation, customization, and support of credit and collections software solutionsEngage with customers to review and analyse their requirements, determine operational objectives and document the business requirement specificationsScope the solution and translate the business requirements into detailed functional specifications indicating software development and configuration requirements, inclusive of workflow diagramsFacilitate and conduct walk walk-through of the requirement specification with the customer and development teamConfigure and/or perform a comprehensive quality assessment of the solutionProvide input into effort estimates and test scenarios for QA testingProvide day-to-day functional support 

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