German Speaking Customer Services Consultant

6 days ago


Durban, KwaZulu-Natal, South Africa RMV Solution Full time
Join a reputable airline brand across different work areas Assist passengers with pre- and post-flight travel inquiries in the customer relations department in German and English Utilize airline reservation systems, handle voice calls in English and German, and potentially engage in written correspondence Comprehensive paid training on products and systems provided Daily interaction with international passengers for inquiries and feedback Expected to achieve specific key performance indicators and maintain high client service standards Work in a fast-paced and time-critical call center environment Requirements Must have native-level fluency in German (both verbal and written skills required) Only permanent residents or South African ID holders eligible Strong computer literacy and technical skills Clean criminal record Flexible to work in shifts Previous customer service experience is advantageous

Employment Terms:

  1. Annual Compensation: R200,000 CTC (R16 600 per month)
  2. Full-time, Permanent contract: 40 hours per week with 8-9 hour shifts per day
  3. Operational Hours: 24/7, 365 days a year
    • Rotating shifts including weekends and public holidays as needed
    • Specific operating hours based on assigned account, to be discussed during interviews
  4. Training: 4 weeks (Fully Paid)
  5. Probation Period: 4 months
  6. Health Insurance Coverage provided by the Company
  7. Fully remote work from home
  8. Equipment requirements:
    • Reliable Fibre or ADSL internet connection required at own expense
    • UPS solution necessary during power outages (Inverters available for purchase through our clients Cape Town branch or personal solutions accepted)


  • Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    Job title : Customer Service Consultant (Customer Care)Job Location : KwaZulu-Natal, DurbanDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries We have amazing opportunities for x 20 Customer Service Consultant (Customer Care) to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star? The position...


  • Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time

    Job title : Customer Service Consultant - Withdrawals x 9Job Location : KwaZulu-Natal, DurbanDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries We have amazing opportunities for Customer Service Consultants: Withdrawals x9. Do you think you have what it takes to be our newest Purple Star? This role will be responsible for...

  • Customer Consultant

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa CD Vision Marketing Full time

    Are you ready to embark on an exciting journey as a Customer Consultant ?Rockstar Vision Marketing is currently searching for their next Top Customer Consultant to be a part of Sales team in Pinetown.Your role as a Customer Consultant will be to:Greet & Assist Customers Provide exceptional customer service Maintain product knowledge Meeting your target...

  • Customer Consultant

    5 days ago


    Durban, KwaZulu-Natal, South Africa CD Vision Marketing Full time

    Are you ready to embark on an exciting journey as a Customer Consultant ?Rockstar Vision Marketing is currently searching for their next Top Customer Consultant to be a part of Sales team in Pinetown.Your role as a Customer Consultant will be to:Greet & Assist Customers Provide exceptional customer service Maintain product knowledge Meeting your target...


  • Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job DescriptionAt FIREFLY, we are seeking highly skilled and motivated Customer Service Representatives to join our team.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage a high volume of customer inquiries.Key Responsibilities:Manage customer calls, emails, and chats in a professional...


  • Durban, KwaZulu-Natal, South Africa Ignition Group Full time

    Do you have a flair for International Inbound Customer Service?Ignition Group is seeking charismatic Customer Service Experts to work on an International Inbound Customer Service Campaign. If you feel like you have the talent of talk and resolution, then this new role might be the one for youWhat You GetCompetitive basic salaryLucrative commission...


  • Durban, KwaZulu-Natal, South Africa Ignition Group Full time

    Job title : Customer Service ConsultantJob Location : KwaZulu-Natal, DurbanDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries What you get:Competitive basic salary Lucrative commission structures Access to medical aid Tenure increases – the longer you stay, the more you earn Nightshift allowances Attendance allowances Paid...


  • Durban, KwaZulu-Natal, South Africa Smith+Nephew Full time

    The Ideal CandidateWe are looking for a highly skilled Sales Manager to join our team in Durban. The ideal candidate will have:At least 2 years of customer service experience.A Matric/Grade 12 or equivalent qualification.Advanced Afrikaans speaking, reading, and writing skills.Strong verbal and written communication skills.Numerical skills and ability to...


  • Durban, KwaZulu-Natal, South Africa Pepkor Lifestyle Full time

    Pepkor Lifestyle is committed to providing a comfortable lifestyle for its customers through a range of quality products and services.Quality Products and ServicesThe company offers a wide selection of furniture, appliances, and household goods from reputable brands. Products cater to different needs and preferences, ensuring that customers find what they...


  • Durban, KwaZulu-Natal, South Africa Bayport Financial Services Full time

    Job OverviewEmpowering Africa's future, one story at a time. As a leader in the financial services industry, we offer a unique opportunity to be part of our exciting growth journey.Key ResponsibilitiesTactical Planning: Formulate and execute strategic plans for single practice areas, ensuring proactive integration and operational enhancement.Team Management:...


  • Durban, KwaZulu-Natal, South Africa Fempower Full time

    Are you an experienced leader in customer service ready for an international adventure?Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...


  • Durban, KwaZulu-Natal, South Africa Fempower Full time

    Are you an experienced leader in customer service ready for an international adventure? Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...


  • Durban, KwaZulu-Natal, South Africa Fempower Full time

    Are you an experienced leader in customer service ready for an international adventure?Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...

  • Sales Consultant

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Rubicon Energy & Automation Full time

    Job title : Sales Consultant - Industrial AutomationJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries We are looking for an experienced Sales Consultant for our Industrial Automation Division based in Pinetown, KZN. This role works closely with customers to grow and promote the sale of...

  • Customer Service Agent

    47 minutes ago


    Durban, KwaZulu-Natal, South Africa WNS Full time

    Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • sales consultant

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time

    Sales Consultant Exciting Opportunity: Join Our Team as a Sales Consultant Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you will have the opportunity to make a real impact and drive success. Key Responsibilities: Source and sell armed...


  • Durban, KwaZulu-Natal, South Africa LyMa IT Services Full time

    IT Consulting and Implementation Specialists WantedWe are seeking experienced IT consulting and implementation specialists to join our team at Lyma IT Services. The ideal candidate should have expertise in SAP and excellent analytical skills, with experience in working with various stakeholders.We are looking for FICO ConsultantsHCM & PY ConsultantsBasis...


  • Durban, KwaZulu-Natal, South Africa Rubicon Full time

    Senior Sales ConsultantWe are looking for an experienced Senior Sales Consultant for our Sustainable Technology - Distribution Division based in Briardene, KZN office. This role works closely with customers to grow and promote the sale of Rubicon products including, but not limited to, generating new business opportunities, qualifying leads, developing...


  • Durban, KwaZulu-Natal, South Africa AIM Personnel Services Full time

    Role OverviewThe Sales Consultant position at AIM Personnel Services is a critical role that requires a highly skilled and motivated sales professional. As a Sales Consultant, you will be responsible for generating new business leads, building and maintaining relationships with existing clients, and driving revenue growth through sales deals.About the Ideal...


  • Durban, KwaZulu-Natal, South Africa Cullinan Holdings Limited Full time

    Key ResponsibilitiesThe successful candidate will be responsible for empowering and supporting the Reservations Consultants by conducting availability checks with precision, finding and securing alternative options when challenges arise, booking of services, loading bookings into the Reservations system accurately and timeously, reconfirming accommodations...