Service Delivery Manager

Monitor, control and support service delivery by following & enforcing relevant processes throughout all service delivery engagements. Meet contractual obligations through consistent fulfilment of client specific Service Level Agreements (SLAs). Ensure timeous and accurate booking of time by all productive resources. Management of complaints and...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital...

Datacentrix is looking for a Service Delivery Manager to manage the overall performance on all SLA clients. The role is based at our Midrand offices. Qualification and Experience Required: Matric ITIL certification At least 3 years experience in the Service Delivery Management role Role and Responsibilities: 1. Responsible for the overall performance on...

Datacentrix is looking for a Service Delivery Manager to manage the overall performance on all SLA clients. The role is based at our Midrand offices.Qualification and Experience Required:Matric ITIL certificationAt least 3 years experience in the Service Delivery Management roleRole and Responsibilities:Responsible for the overall performance on all SLA...

Responsible for: - Ensure that service provided by ITSp's are relevant- Users understands the service level they can expect- Ongoing engagement with all ISP's- Management understands the performance of ISP's against service level agreements- Identify service delivery improvement **Key responsibilities**: - ITSP Management- Asset management- User management-...

Qualification and Experience Required: Matric ITIL certification At least 3 years experience in the Service Delivery Management role Role and Responsibilities: - Responsible for the overall performance on all SLA clients. Such a person should understand the agreed SLA and the groups responsible for delivering against the SLAs. - In all instances where an...

Qualification and Experience Required: Matric ITIL certificationAt least 3 years experience in the Service Delivery Management roleRole and Responsibilities: Responsible for the overall performance on all SLA clients. Such a person should understand the agreed SLA and the groups responsible for delivering against the SLAs. In all instances where an incident...

Job DescriptionThis role is responsible for delivering high-quality IT services to clients within the fuel industry. As a key member of the BCXP team, you will be working closely with cross-functional teams to ensure seamless service delivery.

JOBNUMBER **iOCO03421** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **Hybrid** **The Role**: Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a **Service Delivery Manager**, who will lead the charge in ensuring seamless service delivery, managing cross-functional teams, and exceeding...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Service Delivery Manager, who will lead the charge in ensuring seamless service delivery, managing cross-functional teams, and exceeding client expectations. With a focus on operational efficiency and customer satisfaction, you’ll be...

Business unit, Department, ReportingBusiness UnitOperateDepartmentPass/Saas OctaneJob grade/levelM5 Core DescriptionTo manage and control the resources required to deliver the contracted services to internal clients, by being fully aware of the status of all services provided to the client. Initiate interaction with the client for scheduled reporting,...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a Service Delivery Manager , who will lead the charge in ensuring seamless service delivery, managing cross-functional teams, and exceeding client expectations. With a focus on operational efficiency and customer satisfaction, you’ll be...

Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking a Service Delivery Manager, who will lead the charge in ensuring seamless service delivery, managing cross-functional teams, and exceeding client expectations. With a focus on operational efficiency and customer satisfaction, you’ll be at...

**Role Purpose** Accountable for National Network Operations inclusive of service delivery and staff compliment of specific sub-departments within the Technology department, including, but not limited to all the associated technologies, to provide a service that seamlessly integrates to the entire business unit and the overall Network. The Role facilitates...

Role OverviewiOCO Infrastructure Services invites applications for a Service Delivery Coordinator to provide comprehensive administrative support to the Business Process Manager. The successful candidate will be responsible for coordinating activities within the Service Management Office (SMO), managing documentation, supporting service delivery processes,...

**Listing reference**: adapt_000129**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:IT and Telecommunications**Location**:Midrand - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist clients across targeted...

We are looking for a Service Delivery Specialist to fill a 6-7 month contract position at our Midrand branch. The candidate will be responsible for managing the service department for a period of 4 months while the current Service Controller is on maternity leave.

**Job Description**: **Job advert: Project Manager - 1 Year Contract** **Midrand** **Role reports to Executive Manager: Operations** - **Experience in delivery IT / digital or service delivery projects**: - Thrive in a smaller, dynamic organisation - Willing to build the company's project management capacity - Proven experience in managing teams - Strong...

**Role Purpose** To drive and manage the Order to Cash Process for critical projects end to end. Effective Customer Management, Revenue Generation, Project Management, excellent reporting and Technical Skills are key areas. Responsible for tracking, managing, distribution of new orders to the team, including managing both internal and external...

Business Process Manager Position OverviewWe are seeking a highly skilled Business Process Manager to oversee the effective application of our "way of work" across all client engagements. The ideal candidate will be responsible for ensuring seamless and efficient service delivery, acting as the custodian of our service standards and objectives.Key...