I.T. Technician

1 month ago


Cape Town, South Africa Red Rock Recruitment Full time
Duties and Responsibilities:
  • Resolve incidents on-site and remotely
  • Load, Setup and Customize software/hardware and install PC's, Printers and peripherals
  • Hardware & Software fault diagnoses and problem solving on PC's Printers and peripherals
  • Fault diagnosis and problem solving on LAN (Ethernet)
  • VOIP Knowledge and PBX setup
  • Load, setup and provide administrative support on Windows 8, Windows 10, Windows 11, Server 2016, Server 2019 and server 2022
  • Roll out Hardware and Software
  • Participate in Customer IT projects
  • Adhere to internal Administration & Operational processes
  • Provide accurate and comprehensive Ticket Notes
  • Ensure Documentation is produced and updated as required
  • Auditing of potential new clients' site
  • Visiting existing clients sites as required.
  • Participate as part of a team and individually
  • Available to work after-hours if required
Education and Experience:
  • Matriculation (Compulsory)
  • MCSE or equivalent diploma (Compulsory) MCP (Advantage)
  • A+ and N+ (Advantage)
  • Valid Driver's License and Own Reliable Transport (Compulsory)
  • 5 Years' Experience in the IT industry. (Desktop & Server Support)
  • Desktop Hardware, Software (Microsoft Products) and Windows operating systems
  • Peripheral installations and fault diagnosis
  • Windows 7, Windows 8, Windows 10, Windows 11, Server 2008, Server 2012, Server 2016, Server 2019, Server 2022
  • Knowledge of LAN cabling and topology (Ethernet)
  • Solid work experience as a Desktop / Server & LAN field technician
  • Hardware/software PBX experience (1 Year)


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