Service Desk Technician

We are recruiting for a Service Desk Technician role. Wea are sourcing for a Service Desk Technician role. **Service Desk Technician - Role Specification** **Key Responsibilities** First and second-Level IT Support Provide prompt assistance to users, troubleshooting and resolving technical challenges. Device & Security Management Conduct routine device...

We are recruiting for a Service Desk Technician role.Wea are sourcing for a Service Desk Technician role. Service Desk Technician – Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools...

Wea are sourcing for a Service Desk Technician role. Service Desk Technician Role Specification Key Responsibilities First and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools such as Microsoft Teams.Device & Security...

Main purpose of the role: The Service Desk Co-Ordinator is responsible for monitoring all procedures related to the identification, prioritization, and efficient resolution of incidents, which may include the monitoring tracking and co ordination of the the company Service Desk functions. Key focus areas of the Service Desk Co-Ordinator include, but is not...

**Responsibilities**: - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly. - Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution. -...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical.Responsibilities:Field and Prioritize Calls: Receive, log, and...

A small IT business, that's been around a long time — taking steps towards resetting what we do, why we do it and how we evolve — our people, our services and our clients. Whilst we are learning as we go, we are currently looking for someone who matches our desire for change. What is the role? This is a full-time on-site role in Cape Town for a Service...

We are seeking a motivated and technically skilled Junior Service Desk Technician to join our dynamic team. This role is ideal for someone with a foundational understanding of ICT concepts and a passion for technology. You will work alongside experienced professionals, gaining hands-on experience in a wide range of ICT services and support. Key...

Are you a seasoned IT professional with a passion for leadership and service excellence? We are seeking an experienced Service Desk Team Manager to lead our on-site team in Woodstock, Cape Town. This pivotal role is at the heart of our IT operations, where you will be responsible for managing a team of 1st and 2nd Line service desk technicians. Your...

A major entertainment company located in Cape Town is seeking a Help Desk Technician to provide frontline technical support, troubleshoot various IT issues, and ensure compliance with relevant regulations. The ideal candidate will possess strong problem-solving abilities and at least 1-3 years of experience in desktop support. The role involves delivering...