Solution Consultant
2 weeks ago
- Jobs by Location
- Job by industries
Responsibilities:
- Implementation of the core product range within the scope of work packages through collaboration with internal and external clients
- Translate client requirements into technical documentation
- Ability to validate, interpret and manipulate data
- Communicate technical information to suit the audience
- Provide advice, support and guidance to customers across the core product range to encourage best practice
- Escalate risks, issues and complaints to relevant parties within the business
- Manage workload to the agreed timeframe, ensuring any potential over runs are escalated to ensure deadlines are achieved
- Manage customer expectations on all project deliverables
- Obtain client feedback and priorities client issues and addressing them accordingly
- Share knowledge with colleagues and provide guidance
- Commit to working towards and achieving all FSI's/teams/personal objectives and goals
- Follow all working practices (ISO processes)
Skills required:
- Minimum 3-5 years Software Implementation experience
- MS Office skills – Advanced Excel
- SQL Server
- Business Intelligent Tools – e.g Crystal/SSRS
- Data ETL (extract, transform, load) experience
- ICT jobs
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