Privacy Officer

3 weeks ago

Cape Town, Western Cape, South Africa DigiOutsource Full time
Job title : Privacy OfficerJob Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended Links
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Who we're looking for

  • We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.
  • Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

  • We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
  • As a Privacy Officer you'll be supporting the delivery of privacy programme across Super Group's global business, as well as developing and promoting good personal data governance and a privacy-first culture within the business This will help us excel at Data Privacy to stay ahead of the game.

What you'll be doing

As part of your role, your responsibilities will include:

  • Supporting the Privacy Manager(s) on providing advice and support to nominated Super Group / SGHC entities, liaising with relevant stakeholders across the business as appropriate
  • Representing the Group Privacy Team at relevant nominated entities' Committees and Board Meetings as appropriate
  • Supporting other members of the Privacy Advisory team in providing services to their nominated entities as required to ensure timely and consistent services are provided across the Group
  • Providing input to the development of Group-wide Privacy Frameworks, Policies, Procedures and Processes
  • Monitoring compliance with the EU / UK GDPR, PECR and any other relevant data protection laws
  • Providing input to the development, review and oversight of appropriate Group-wide policies and procedures for data privacy
  • Provide support in ensuring privacy programme processes and procedures are established and adhered to across all brands, jurisdictions and offices
  • Providing expert input into projects with regulatory impacts
  • Creating and maintaining internal records and logs of control status, overall compliance levels, consent management and Records of Processing Activities
  • Supporting the Privacy Manager(s) in ensuring that the nominated entities' Register of Processing Activities are reviewed and updated on a regular basis
  • Providing the business with commercially aware advice and support on data protection, based on expert knowledge and empirical evidence
  • Being a key stakeholder and advisor in business wide projects
  • Maintaining an expert knowledge of data protection legislation, regulations and best practice
  • Maintaining strong knowledge of regulatory frameworks and risk treatment and mitigation strategies
  • Supporting and advising the IT/IS teams to ensure we meet requirements of Article 32 of GDPR
  • Providing support in ensuring that privacy related training and awareness is maintained across the business
  • Providing expert input into the development of strategies and relationships to mitigate the risk of data processors employed by SGHC companies
  • Reviewing and advising on privacy impact assessments to ensure privacy by design and privacy by default
  • Being an escalation point for any security incidents affecting personal data
  • Being a proactive advocate and brand ambassador of the Privacy Programme across the business and push for the delivery of its objectives, through training enhancements and privacy framework enhancements
  • Assisting in ad hoc duties as and when required
  • This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you'll bring to the table

The necessary skills that we require for this role include:

  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
  • Exceptional attention to detail, ensuring high standards of quality in all outputs
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  • Minimum of 3 years' experience in a data protection role
  • Previous experience in a privacy role in a multinational or global organisation (ideally for a predominantly online B2C business)
  • Exceptional attention to detail & accuracy in all aspects of the role in high pressure and time constrained working environments
  • Ability to create and document operational processes and procedures
  • Experience in monitoring data protection controls and identification of risks
  • Track record of delivering on a range of privacy programmes within a commercial environment
  • Demonstrable experience developing, and delivering on, a strategic plan
  • Experience in managing and reporting data breaches / incidents, and advising on remedial action
  • Exceptional communication and influencing skills and ability to act as advocate for establishing the privacy programme throughout the business
  • Knowledge of the Information Security or Cyber Security domains, whilst always putting Privacy first
  • Proven ability to interface professionally and effectively with regulators, legal advisors & external companies
  • Ability to provide commercially astute risked-based advice and recommendations for business
  • Good working knowledge of industry standards such as ISO27001, NIST and SANS
  • Privacy qualifications such as the CIPP/E and/or CIPM

Desirable skills you've got up your sleeve

  • It would be great if you also have some of the following skills:
  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Strong knowledge of the online gambling industry
  • Experience running a Working Group or Committee
  • Good understanding of project and programme methodologies such as Prince2 and Agile
  • Experience reviewing contracts
  • Knowledge of wider regulatory requirements such as gambling regulation and money laundering
  • Knowledge of auditing frameworks and international standards, such as ISO 27001 and PCI DSS
  • Media trained and comfortable representing the business at external events
  • Strong project management skills
  • Ability to work effectively under pressure and to manage sensitive and confidential information
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