Groups and Incentives Operations Consultant

4 days ago


Johannesburg, South Africa Executive Placings Full time

Leading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton. Experience required: Minimum of 4 5 years previous inbound tour consulting GROUPS experience requiredIn-depth knowledge of the tourism industry, including travel industry channels, current trends, destination management, and customer expectationsGood understanding of terms and conditionsRelevant understanding of Business to create and formulate a strategy and make commercial decisionsA passion for delivering service excellenceA good knowledge of South Africa, Southern and East Africa with the ability to provide recommendations and assistanceExperience of crisis management protocols and procedures, including emergency response and risk mitigation strategiesExcellent computer skills including Excel (essential), Tourplan (preferred) or any other reservation system, MS Office applications, Teams, WETUAnalytical skillsNegotiation skillsExperiential Creativity (Crafting Experiences).Duties include: Accountable for coordinating and executing land tour programs and eventsSupport the administrative preparation and management of travel filesMust be available to travel with groups and assist with on-site coordinationProvide proactive support to the Groups and Incentives teamMaintain good relationships with partnersSupport and communication with the accounts teamsMaintain accurate and up-to-date information on all confirmed servicesAssist with the preparation of all travel documentation and operating schedulesEnsure compliance with country travel restrictionsBe on call for any major emergenciesAssisting with special projects and any other duties as assigned by Management.



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