Sales Representative

8 hours ago

George, South Africa Staff Solutions Recruitment Full time
Educational Qualifications:
  • Matric
  • Certificate Sales or relevant fields (NQF 5)
Experience:
  • Up to 3 years as a Sales Representative or similar role within the Retail environment.
Knowledge and Skills:
  • Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems)
  • Knowledge of Sales principles, practice and procedures.
  • Communication skills (both verbal and written)
Duties:
  • Sales Operations: Actively sources new sales opportunities and close sales to achieve departmental goals and targets.
  • Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.
  • Actively researches competition and monitors market activities to position the company in a favorable manner within the market.
  • Forecasts sales, development of sales strategies and models and evaluate their effectiveness.
  • Evaluates needs and build a productive relationship.
  • Daily / Weekly / Monthly tracking and target reports for the relevant stakeholders.
  • Maintains and grows client base within the relevant area of sales.
  • Attends meetings, sales events and training to keep abreast of the latest developments.
  • Canvasses and opens new customer accounts based on their viability as future customers.
  • Monitors monthly sales per customer using the Sales Management process.
  • Daily extrapolation of sales information from the ERP system to assess actual units against target units and implements a plan of action if necessary.
  • Provides monthly feedback to the Regional Manager on all activities relating to the customer.
  • Introduces new marketing and promotion ideas and assists the customer in aligning strategy with that of the Company (Marketing Strategy).
  • Hosts regular trade evenings and suitable entertainment in order to promote the product and grow/ develop customer relations.
  • Initiates and monitors all promotional activity in order to develop and grow existing customer base and market share in consultation with the customer and Regional Manager.
  • Assists with the credit application process.
  • Co-responsible with Debtors for effective, timeous collection of outstanding debtors monies.
  • In collaboration with Debtors, ensures that all outstanding Debtors are less than 45 days at all times.
  • Assists Debtors staff in resolving customer queries.
  • Pro-actively manages customers with potentially high risk for the Company and liaises with Debtors in respect of any action planning that needs to be done.
  • Ensures that vehicles and other company equipment are maintained in accordance with company policy and procedure.
  • Attends monthly meetings with Regional Manager to provide status feedback on new business.
  • Stock Control: Liaises with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
  • Assists with the consignment stock process when required.
  • Monitors buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
  • Monitors stock rotations and replenishes new stock in need.
  • Monitor claims stock.
  • Assists the customer in managing their own stock levels and mix.
  • Compliance: Operates within controls and procedures in order to ensure the integrity of the company
  • Reports risks or areas of concern to management within own operating area.
  • Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
  • Customer Service: Maintains effective working relationships with employees and customers to render highest quality of services.
  • Identifies and solves problems whilst demonstrating a high level of integrity in line with company core values.
  • Ensures daily and weekly discussions take place with CIC and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved.
  • Provides regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.
  • Assists customer liaison department with maintaining customer base by updating customer information when necessary.
  • Provides the customer with stands, POS material, claims and rotation procedure training.
  • Updates the customer database by providing new information regarding new customers and / or updating existing information.
  • Cost Control: Supports the effective and transparent use of financial and other resources.
  • Ascertains whether correct pricing structures are in place at all times.
  • Manages and monitors gross profit on a daily basis and implements action plan if necessary.
  • Reduces operational costs by optimizing company resources (cell phone, car) and curbs unnecessary expenses.
  • Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager

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