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Field Technician

4 months ago

Gqeberha, South Africa Headhunters Full time
Requirements:
  • Willingness to travel.
  • Driver's License is essential.
  • Minimum 2-3 year's experience in a similar role.
  • Intermediate knowledge of networks, network technology and network topology.
  • Intermediate knowledge of PC technologies.
  • Advanced knowledge of printer driver installations.
  • Advanced knowledge of photocopier technology and hardware.
Responsibilities, but not limited to:
  • Attend to field service calls.
  • Attend to workshop repair calls.
  • Service, maintain, and repair customer photocopier equipment in the field.
  • Timeously and accurately update and close service calls.
  • Attend to a target of 5 service calls per day subject to availability and business requirements.
  • Attend to service calls in the Eastern Cape region.
  • Attend to service calls within required SLA times.
  • Maintain and install software, printer drivers, printer tools and related software on devices, clients PCs and networks.
  • Continually communicate with the service controllers and report back to the service controllers with regard to service calls.
  • Continually communicate with the service controller regarding customers machines the status of the machine and any spare parts required.
  • Attend training as per technical manager.
  • Complete required training courses and certifications as per the technical manager.
Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.