Junior Operations Manager

3 weeks ago

Gqeberha, South Africa Headhunters Full time
Requirements:
  • Diploma or Degree in Mechanical Engineering, Operations Management, or a related field would be advantageous.
  • 1-3 years of experience in operations management, preferably within a mechanical or technical services environment.
  • Understanding of mechanical services, maintenance, and repairs.
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Knowledge of health and safety regulations and best practices.
  • Proactive and highly organized.

Responsibilities and expectations but not limited to:
Operational Support:
  • Assist in the daily management of operations across various service departments.
  • Ensure all services provided adhere to quality and safety standards.
  • Monitor workflow, timelines, and resource allocation to meet service deadlines.
  • Coordinate with various departments to ensure smooth communication and collaboration.
  • Support the planning, execution, and completion of mechanical services.
  • Assist in resource planning, including staffing, materials, and equipment.
  • Track work progress and report to senior management.
Team Management:
  • Assist in overseeing technicians and support staff, ensuring they are performing to company standards.
  • Provide leadership, guidance, and support to staff to ensure optimal performance.
  • Conduct training and onboarding sessions for new team members.
  • Conduct Performance reviews and provide feedback to team members and senior management
  • Foster a positive work environment
Client Management:
  • Ensure Technicians maintain strong relationships with clients, addressing any concerns or service inquiries or complaints.
  • Coordinate with the sales and customer service teams to ensure customer satisfaction.
Financial Monitoring:
  • Ensure operational budgets are met.
  • Assist in budgeting, cost management, and invoicing related to operational work.
  • Monitor expenses to ensure adherence to the budget.
Compliance and Safety:
  • Ensure all operations comply with industry regulations, safety protocols, and environmental standards.
  • Conduct regular safety inspections and enforce safety policies.
Inventory Management:
  • Oversee the management of parts and supplies.
  • Ensure adequate inventory levels are maintained.
  • Manage inventory and inventory control measure.
Continuous Improvement:
  • Identify areas of improvement in processes and work with senior management to implement efficiencies.
  • Stay updated on industry trends and new technologies that could benefit the business.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

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