Field Services Coordinator
18 hours ago
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ROLE OVERVIEW
- The Field Services Administrator is responsible for supporting the operation departments and coordinating administration matters relating to Maintenance and Technical departments. General/ad hoc duties to be assigned from time to time.
RESPONSIBILITIES
- General Maintenance Administration
- Create purchase orders
- Provide maintenance support to the company with the administration and coordination of the maintenance administration.
- Gather invoices, statements, reports, personal details, documents, and information from suppliers and other departments.
- Review, file, store and organize documents, reports and information, soft and hard copies, that will optimize swift and accurate capturing, database management and information storing.
- Enter and update information on relevant databases.
- Ensure data is backed up.
- Provide feedback to the relevant people to ensure the accuracy of the information received and submitted.
- Capture Job Cards and create job cards number.
- Request and capture quotations with the approved suppliers on the correct platforms following the correct procedures.
- Request and ensure proper approval for received quotations.
- Capture orders on the relevant platform for approvals from the relevant section.
- Record and document all quotations, orders, approvals, purchases as per the procedures for accuracy and transparency.
- Follow up on all outstanding quotations and orders.
- Update the correct platform with information pertaining to all quotation and order request for easy of access and accuracy.
- Fast track all orders and follow up regularly to ensure a conducive turnaround time.
- Contact Suppliers for emergency repairs, ensuring all procedures are followed correctly.
- Perform general/ad hoc duties as assigned from time to time.
- Submit monthly reports on administrative maintenance matters.
Requirements:
- Matric / Grade 12
- Previous experience in an administrative role
- Proficiency in Microsoft Office
- Excellent communication and organizational skills
- Ability to multitask and prioritize tasks effectively
- Proactive and positive attitude
- Ability to work well in a team
- Strong attention to detail
- Ability to maintain confidentiality
- Customer service experience is a plus
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