Senior Accounts Receivable Specialist

2 weeks ago


Cape Town, South Africa Callforce Direct Full time

The Senior Accounts Receivable Specialist role is responsible for collecting on open accounts receivables, managing collection correspondence, accurately facilitating transactions and adjustments, updating customer records, taking action to ensure invoices are paid by our customers within account terms, while providing a high level of customer satisfaction. Initiates collection calls and correspondence to customers as requiredDocuments internal and external conversations timely and accurately within collection softwarePerforms timely follow-up on collection issuesMonitors and/or addresses incoming emails to the shared receivables mailboxResearches and provides supporting documentation when requiredActs as a liaison with Branches to ensure invoices are timely paidEnsures all disputes and requests for clarification are resolved and/or responded to in a timely mannerCommunicates with management regarding agent issues in a prompt and efficient mannerEnsures maintenance of all Accounts Receivable documents needed for research requests from guest and in-house usersMonitors Accounts Receivable aging to ensure collections efforts are timely and minimizing potential riskProcesses daily cheques – deposits to the bank electronicallyAssists with cash posting at month-end as requiredMaintains open communications with all departments Skill Factors (education, experience, communication, technical, etc.)Five years of accounts receivables work experienceAccreditation or degree from a two-year program with an emphasis in accounting or finance would be advantageousAbility to work independently in a fast-paced environment; handle multiple work assignments simultaneouslyProficiency with Microsoft Outlook, Excel and WordSAP experience will be an added benefit 



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