Assistant FOH Manager

2 weeks ago

Cape Town, South Africa Phoenix Recruitment Full time

Duties: Supervise front-of-house team members including waitrons, bartenders, runners, hosts, and reservationists.Ensure excellent guest service and satisfaction at all times.Manage and train FOH staff to maintain company standards.Oversee reservations, seating, and restaurant flow to maximize capacity.Maintain hygiene, safety, and food quality standards.Handle daily cash-ups, handovers, and basic administrative duties.Monitor stock levels and coordinate with suppliers.Foster a positive, energetic, and connected team culture. Requirements: MatricHospitality Diploma preferredMinimum 2 years in a similar supervisory or managerial roleStrong leadership and communication skillsExcellent customer service orientationHigh energy, adaptability, and attention to detailAbility to motivate and manage a diverse teamBasic POS and cash-handling experience

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