Growth Manager
1 week ago
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- Job by industries
Job Description
- We're looking for a Growth Manager – Sales & Business Development to drive strategic sales expansion, performance management, and business growth across our three key sales departments:
- Direct Sales
- Consultation Service and Upselling Techniques
- Debit Order Sales
- This role is ideal for a strategic thinker and hands-on leader who excels in optimizing sales processes, improving customer experience, and expanding business divisions. You will be responsible for overseeing sales performance, driving quality control, and developing new revenue streams.
Key Responsibilities:
- Sales Strategy Development: Create and implement strategies to maximize revenue growth across all sales divisions.
- Performance & KPI Management: Analyze, track, optimize and keep teams accountable to ensure targets are met in line with KPA's and KPI's.
- Quality Control: Enhance sales process quality, ensuring compliance, reducing errors, and improving customer interactions.
- User Experience (UX) Improvement: Work closely with internal teams to streamline customer journeys and boost retention.
- Business Expansion: Support in the growth of New Division(s) as required.
Qualifications
Minimum Work Experience Required:
- Bachelors Degree in Business Administration, Marketing or related field
- Minimum 8 years experience in Sales Management, Business Development, or Growth Strategy.
- Proven track record in developing and executing successful sales strategies.
- Experience in the services industry (B2B/B2C), preferably in a high-volume sales environment.
- Experience working in various types sales environments, from direct sales to cold calling techniques.
- Hands-on experience with sales process optimization and CRM tools.
- Demonstrated success in new business development (expanding services, launching new revenue streams).
- Strong leadership and people management experience (managing multiple sales teams).
- Quality control and customer experience (UX) improvement experience within a sales environment.
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