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Office Admin&General worker
4 weeks ago
Grade 11/12 with or without experience
Training provided
must be avaliable immediately to start
application will be respondeded within 12 weekes from the date of application
- Offer assistance with certain task confirming travel arrangements, taking messages.
- Processing online service quotes
- Processing service changes/claims admin over billing periods
- Ensuring resolution to first time queries
- Adhere to standard operating procedures and appropriate policies to ensure compliance
- Receive calls from customers / passengers;
- Deal with problems such as delays, cancellations etc.;
- Explain processes to customers and assisting them where necessary;
- Work in a team and longer than normal hours (shift work);
- Deal with confidential information; - Communicate with customers both verbally and in writing.
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