Junior Administrative Assistant to Portfolio Body Corporate Manager

3 weeks ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

Junior Administrative Assistant to Portfolio Body Corporate Manager

Salary: R 10 000.00

Milnerton

Looking to start your career in property management with an opportunity to learn and grow? A boutique real estate agency, specializing in sales, rentals, and body corporate/sectional title management, is seeking a dedicated Junior Administrative Assistant to support the Portfolio Body Corporate Manager.

Overview:

As an essential part of the team, you will assist the Portfolio Manager in handling day-to-day tasks, ensuring smooth operations, and providing top-notch service to our clients. This entry-level role is ideal for someone who is tech-savvy, highly organized, and excited to develop their skills in the body corporate management field. If you're proactive, dependable, and ready to join a dynamic team, we'd love to hear from you

Key Responsibilities:

  • Answer and screen calls for the Portfolio Manager, providing first-line support to owners, tenants, and trustees.
  • Handle walk-in client inquiries, assisting with access tags, remotes, and any general questions or concerns.
  • Prepare, send, and follow up on notices for breaches of conduct rules and handle related administrative tasks.
  • Coordinate with contractors and follow up on maintenance and repair requests to ensure timely resolution.
  • Maintain accurate records of communications and actions in Google Workspace and WeConnectU (experience with WeConnectU is a plus).
  • Assist in scheduling and organizing meetings, preparing agendas, and taking notes as required.
  • Provide general office support, including filing, scanning, and updating client information.

Requirements:

  • Tech-Savvy: Proficient in Google Workspace (Docs, Sheets, Calendar) with a knack for quickly learning new software (WeConnectU knowledge is an advantage).
  • Excellent Communication Skills: Calm, friendly, and professional demeanour with the ability to handle client interactions effectively and with patience.
  • Strong Organizational Skills: Detail-oriented, able to multitask, and prioritize workload effectively.
  • Problem-Solver: Able to think on your feet, provide solutions, and handle issues with a positive attitude.
  • Willingness to Learn: Eager to gain knowledge in body corporate and sectional title management and grow within the department.


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