Call Coordinator

Found in: beBee jobs ZA - 2 weeks ago

Soweto, Gauteng, South Africa iOCO Full time
iOCO's job vacancy, Career and Recruitment

Job title : Call Coordinator jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : May 17, 2024

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The Role

iOCO Infrastructure Services: Where Challengers and Innovators Thrive
We are seeking a Call Coordinator with strong communication skills, professionalism, and multitasking abilities to join our team.

Skills and Experience

What you'll do:

Call Management
SLA Reporting
Productive Time
Call Escalations
Call Updating and Quality Assurance

Your expertise:
Minimum 1 – 2 years Call Coordinator Experience
Microsoft Office Knowledge
Basic IT knowledge

Qualifications required:
ITIL Foundation V4
Soft Skills Certificates
Administrative Certification

*Customer Service jobs in south africa
*Call Coordinator in Johannesburg

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