Scrum Master

4 weeks ago


Durban, KwaZulu-Natal, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Senior Scrum Master guides and coaches the organization and team in the use of scrum / agile practices. They boost the effectiveness of teams by managing key, as well as complex projects, championing delivery success and operationalizing underlying processes to make development teams hum effectively. Senior Scrum Masters resolve impediments, monitor and have control over the scrum processes and meetings.

Working at NTT

Key Roles and Responsibilities:

  • Agile Leadership: Provides strong leadership and mentorship to specific teams, product owners, and stakeholders, guiding them in the adoption and implementation of agile principles and Scrum practices. Forsters a self-organizing and empowered environment that enables teams to deliver high-quality products on time and within budget
  • Process facilitation: Facilitates and leads Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Ensures that teams adhere to the Scrum framework, follows agile best practices, and utilizes appropriate tools and metrics to track progress, identifies bottlenecks, and drives continuous improvement
  • Collaboration and communication: Fosters effective communication and collaboration between cross-functional teams, product owners, and stakeholders. Acts as a bridge between technical and non-technical stakeholders, ensuring a shared understanding of the project goals, priorities, and timelines. Proactively addresses any conflicts or challenges that may hinder team performance and delivery. Collaboratively identifies and synchronizes project interdependencies across multiple teams. Facilitates effective resource allocation across the programs.
  • Continuous improvement: Drives the continuous improvement of agile processes, methodologies, and tools across the organization. Identifies and implements process enhancements to optimize efficiency, productivity, and quality of deliverables. Encourages innovation to foster a culture of continuous leading and growth. Ensures the program benefits remain viable throughout the program, communicating status and date changes and actively manage dependencies.
  • Stakeholder management: Builds strong relationships with key stakeholders and manages these expectations regarding project scope, timelines, and deliverables. Collaborates closely with product owners to prioritize backlog items and ensures alignment with business goals. Provides regular project status updates and communicates any risks or impediments that may impact project success.


Academic Qualifications and Certifications:

  • Seasoned career level experience with a Bachelor's degree;
  • SAFe Scrum Master or SAFe Advanced Scrum Master certification.
  • Other related certifications and/or training (for example - SAFe DeVos, Implementing SAFe etc.).


Required Experience:

  • Advanced scrum master experience in an ICT environment, managing software projects and working with software development teams
  • Advanced experience in Scrum Management
  • Excellent knowledge of Agile concepts and principles
  • Advanced experience as a coach and mentor in agile practices (Scrum, Kanban etc.)
  • Experience with warefall methodologies

Skills Summary

Agile Methodology, Agile Scrum Development, Cross-Functional Teamwork, Deadline Management, Deliverables Management, Development Methodologies, Scrum Software Development, Software Development Teams, Software Project Management, Virtual Teams

What will make you a good fit for the role?

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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