Order To Cash Specialist

Found in: beBee jobs ZA - 1 week ago

Soweto, Gauteng, South Africa BASF Full time
BASF's job vacancy, Career and Recruitment

Job title : Order To Cash Specialist – Johannesburg jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : May 12, 2024

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Duties will include the following:

Sales Order Management (per respective order strategy MTS, MTO, MTF, MTB) including order receipt, timely acknowledgement, availability check, order entry and FIFO allocation in close contact with related parties within BASF
Providing regular updates on orders and shipments, as well as guiding the sample process and managing relevant sample stock, customers are kept informed
Monitor customer overdue payments and aid in resolving account queries, while effectively communicating with the CRM Team to ensure prompt internal resolutions within the FSCM process
Ensure optimal performance, customer master data management involves continuously updating and optimizing the accuracy and completeness of the data
Process non-conformance with relations to the OTC process and order adjustments
Resolution of all sales and/or customer related queries. On-time, accurate and visible reporting on required business unit and team reporting
Supporting S&OP, inventory management involves monitoring and balancing supply and demand, providing input on aging stock and efficient material and batch management while ensuring adherence to DIVs and collaborating with the S&OP Planner
Ensuring precise and streamlined order entry, while automating SD processes through the use of PPI (Process and Productivity Improvement)
Support in initiatives on rolling out and implementation of the GB/OS Customer Service strategy
Adhere to and align with Global Sales required KPIs
Take responsibility for ensuring that backups are adequately trained based on OTC SOPs and respective BU desk profiles, while establishing emergency communication channels

QUALIFICATIONS
Bachelor's degree in Business, Logistics & Supply Chain or equivalent tertiary education
Minimum 3 years of experience with Customer Services & Supply Chain in Southern Africa Market
Solid SAP experience and sufficient Microsoft Office computer skills
Excellent interpersonal skills

*Store Keeping/Procurement jobs in south africa
*Order To Cash Specialist – Johannesburg in Johannesburg

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