Specialist - Claims Advisory

4 weeks ago


Johannesburg, Gauteng, South Africa Marsh Full time

Marsh is the leading insurance broker and risk adviser worldwide, with over 35,000 colleagues in 130 countries. They provide data-driven risk solutions and advisory services to commercial and individual clients. Marsh is part of Marsh McLennan, a global professional services firm in risk, strategy, and people. The firm, with annual revenue of nearly US $17 billion and 76,000 colleagues worldwide, consists of four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

Marsh McLennan is dedicated to fostering a diverse, inclusive, and flexible work environment. They focus on attracting and retaining top talent regardless of various characteristics protected by law.

Marsh South Africa is looking for candidates for a Claims Advisory role based in the Sandton office. Here's what you can expect:

  • Reporting to Claims Operations, the successful candidate will handle claims for clients while maintaining quality in all client deliverables.
  • Take a proactive approach to account management and service delivery, ensuring client needs are met.

Key responsibilities:

  • Independently service clients, manage complex claims and clients, and provide claims guidance.
  • Receive, process, and handle new claims from clients and colleagues.
  • Build and maintain effective relationships with clients, colleagues, and insurers.
  • Effectively communicate with all relevant parties, generate claims reports, and attend meetings as required.

Requirements:

  • Legal degree/diploma or equivalent experience, Matric required, Insurance qualification preferable.
  • Minimum 7 years' work experience in Corporate claims and various Lines of claims.
  • Ability to manage complex claims, strong decision-making skills, and experience in a client-facing role.

Stand out qualities:

  • Excellent communicator and collaborator with a continuous improvement approach.
  • Strong problem-solving capabilities, numerical and organizational skills.
  • Proficient in Microsoft Office tools, with a can-do attitude and experience working with technology solutions.

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